Stonex S580 GNSS Receiver – User Manual 24
Shipping policy
The Customer or the dealer is required to pay for the charges for shipping of fault parts or instruments to STONEX
®
representative office and STONEX
®
is providing the shipping for return. Dealers need to follow STONEX
®
repair/service
procedure to achieve a better and prompt service result.
Return policy Dead on Arrival instruments
All returned products have to be shipped to STONEX
®
representative office.
The original Purchaser has a period of seven (7) days starting from date of purchasing to signal the existence of a defect in
the instrument for a full refund (less shipping and handling), provided the merchandise is in new, resalable condition and
returned in the original, undamaged packaging. Customer has to pay for both the return and the original freight fees,
regardless of the original freight paid by the Company. All warranty books, instruction manuals, parts and accessories must
be included as well as the original box in which the item was shipped. We recommend placing the original carton inside
another box, to avoid any additional damage to the carton itself. In some cases, returns of special items will require a re-
stock fee. Acceptance of returned merchandise is final only after inspection by STONEX
®
.
Above terms and policies shall apply as for hardware. Dealers need to follow STONEX
®
repair/service procedure to achieve
a better and prompt service result.
Firmware/Software warranty
Stonex doesn’t warrant that operation of Firmware/Software on any instruments will be uninterrupted or error-free, or that
functions contained in Firmware/Software will operate to meet your requirements.
Stonex will forward the Software/Firmware Fix to the dealer or customer. Firmware/software Fix means an error correction
or other update created to fix a previous firmware version that substantially doesn’t conform to the instruments
specification.
Over Warranty repair(s) policy
Customer shall pay the standard repair fees for any service (whether part replacement or repairs) and performed by
STONEX
®
under request and explicit authorization of the customer itself. In this case the customer is charged for return
shipment’s fees as well.
Disclaimer and Limitation of Remedy
All other express and implied warranties for this product, including the implied warranties of merchantability and fitness
for a particular purpose and/or not infringement of any third party’s rights, are hereby disclaimed. Stonex
®
expressly
disclaims all warranties not stated in this limited warranty. Any implied warranties that may be imposed by law are limited
in duration to the term of this limited warranty. Some jurisdictions do not allow the exclusion of implied warranties or
limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to customer.
Customer must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed. If
customer fails to do so, this product may not function properly and may be damaged. Customer may lose data or sustain
personal injuries. Stonex
®
, its affiliates and suppliers do not warrant that operation of this product will be uninterrupted or
error free; as do all electronics at times. If this product fails to work as warranted above, customer’s sole and exclusive
remedy shall be repair or replacement. In no event will Stonex
®
, its affiliates or suppliers be liable to customer or any third
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