STONEX S700A - Shipping policy; Return policy Dead On Arrival instruments

Stonex S700A GNSS Receiver – User Manual 19
(1) are free from defects in materials or workmanship for generally 1 year
(accessories or specific parts for which different limited warranty period shall
apply).
(2) have been tested/calibrated in proper working status prior to shipment.
The warranty period starts from date of first sale of the instruments. At its
sole discretion, under the warranty period, STONEX
®
will repair the product
or send parts for replacement at its expense. STONEX
®
agrees to repair or
replace the defected instrument within thirty (30) days only if STONEX
®
Europe recognizes that the defects of the instrument are not caused by
human factors or no obvious damage to its surface is visible. STONEX
®
warrants any new replaced parts or products are warranted to be free from
defects in materials and workmanship for thirty (30) days or for the
remainder of the Limited Warranty Period of the Product in which they are
installed, whichever is longer. Faulty Parts or Products replaced under this
Limited Warranty shall become property of STONEX
®
. All products that have
to be repaired have to be returned to our technical representative office
location via any delivery company the customer prefers, nevertheless
STONEX
®
is not accountable for the unlikely event that the Products gets
lost in transit. Any damage inflicted by the customer or by third party after
the products has been delivered to the customer is excluded from the
limited warranty as well any damage arising from an improper use, from any
action or use not provided for in the enclosed user guides and/or manuals.
Shipping policy
The Customer or the dealer is required to pay for the charges for shipping of
fault parts or instruments to STONEX
®
representative office and STONEX
®
is
providing the shipping for return. Dealers need to follow STONEX
®
repair/service procedure to achieve a better and prompt service result.
Return policy Dead On Arrival instruments
All returned products have to be shipped to STONEX
®
representative office.
The original Purchaser has a period of seven (7) days starting from date of
purchasing to signal the existence of a defect in the instrument for a full
refund (less shipping and handling), provided the merchandise is in new,
resalable condition and returned in the original, undamaged packaging.