Stratasys Fortus 360mc

Other manuals for Stratasys Fortus 360mc

User Guide124 pages

Site Preparation Guide20 pages

Quick Reference Card2 pages

Questions and Answers

H
Hannah CharlesAug 15, 2025
Why is the vacuum low on my Stratasys Fortus 360mc 3D Printers?
- J
  Jason RobinsonAug 15, 2025
  If your Stratasys 3D Printer's vacuum gauge reads less than -15, it indicates low vacuum, and here's what you can do: First, ensure the build sheet is correctly installed, overlapping the platen equally on all sides. Next, check for and remove any filament debris on the platen's surface. For onboard air systems, inspect the vacuum pump inlet for debris and empty the vacuum system filter jars. Also, clean the vacuum screen, being careful not to remove it. Inspect the rubber O-ring for twists or cracks; reinstall it correctly or replace it if damaged.
D
Danielle YuAug 26, 2025
How to fix Stratasys 3D Printers when canister will not load?
- T
  Tammy LoweAug 26, 2025
  If the canister won't load into your Stratasys 3D Printers, first, ensure that the anti-rotation plug and the rubber thumbwheel insert have been removed. Check if the canister is empty; if so, replace it. If the filament is stuck, remove the canister and gently pull out about eight feet (two meters) of material, ensuring it pulls out freely. Make sure the canister drive block is fully lowered onto the canister and that the correct tip size is selected on the operator display. If the Filament Status reads None or is blank, replace the canister. Also, inspect the pogo pins on the underside of the canister drive block for any damage, and replace any bent or broken pins.
C
croseNov 5, 2025
What to do if my Stratasys Fortus 360mc 3D Printers head will not extrude material?
- B
  Bradley Walker Jr.Nov 5, 2025
  If the Stratasys 3D Printer's head isn't extruding material, several factors could be at play. First, the filament might be stuck in the canister; in this case, remove the canister and gently pull out about 8 feet (2 meters) of material, ensuring it moves freely. Also, check that the canister drive isn't too slow, verifying the load time from the canister to the head switch is less than 2 minutes. If the issue occurs on the first two layers, ensure material purges correctly by performing a load and running the Platen Level Diagnostic, making sure all numbers are less than +/- 0.015”. Plugged tips can also cause this issue; verify the installed tip size matches the display, the tip's life hasn't exceeded its limit, and the tips were installed correctly. Finally, ensure the system is calibra...

Summary

Service and Support

360 mc;400 mc Service

Contact Stratasys Customer Support for assistance with machine issues.

Software Support

Contact Stratasys Customer Support for assistance with software problems.

Setup and Installation

General Information

Overview of setup requirements and system identification.

Basic Setup

Initial physical connections including network and power.

Network Setup

Configuration of network settings for system connectivity.

Moving the System

Procedures for safely relocating the machine.

System Components

System Protection

Overview of safety features like circuit breakers and UPS.

Access Doors and Panels

Identification and access points to various system components.

Head Assembly

Description of the print head, its components, and liquefiers.

Modeling Materials and Tips

Information on available materials and compatible liquefier tips.

Oven Bay

Components within the build chamber, including platen and tip cleaning.

Canister Bay

Components related to material loading and management.

Vacuum and Air Dryer Systems

Systems for material drying and vacuum hold-down.

Operating the System

Basic User Interface and Operations

Overview of the operator control panel and its functions.

Powering Up and Down the System

Procedures for system start and shutdown.

Basic Job Build Tasks

Steps required before starting a print job.

Select a Job to Build

Process for choosing and initiating a print job.

Build Job Warnings

Alerts and messages related to job setup.

Pausing or Aborting a Job

Controlling active print jobs.

Removing Supports

Methods for support material removal.

Canister Installation and Management

Procedures for installing and handling material canisters.

Changing Tips or Material Type

Procedures for replacing consumables.

Working with the Job Queues

Managing job queues on the system.

System Status

Monitoring machine status and parameters.

Operating Insight

Getting Started with Insight

Introduction to the software and opening files.

Modeler Setup - Insight

Configuring the modeler within Insight.

Part Build Parameters

Setting print parameters like fill and interior style.

Preparing the Model - Insight

Orienting and slicing the part geometry.

Sending a Part to the Modeler

Transferring the job file to the printer.

Calibration

Automatic Calibration

Overview of automated calibration routines.

Manual Calibration

Procedures for manual calibration steps.

System Maintenance

Updating Controller Software

Methods for updating system software.

Maintenance Schedule

Overview of daily, weekly, and quarterly tasks.

Daily Maintenance

Procedures for cleaning the platen and emptying the purge bucket.

Weekly Maintenance

Procedures for vacuuming and tip wipe assembly.

Quarterly Maintenance

Procedures for o-ring inspection and filter cleaning.

As Needed Maintenance

Procedures for software upgrades or diagnostics.

Troubleshooting

Getting Help

Contact information for support and service.

Finding a Remedy

Common issues and their solutions.

PPSF Materials User Guide

Introduction to PPSF

Properties and characteristics of PPSF material.

Hazard Classifications

Safety warnings and recommendations for PPSF.

Modeler Operation with PPSF

Specific operational notes for PPSF.

Removing PPSF_S Supports

Procedures for removing PPSF support material.

UI Menu Structure

Main Menu

Overview of the system's user interface menu.

WaterWorks

About WaterWorks Soluble Concentrate

Description of the support removal solution.

System, Material, and Liquefier Tip Compatibility

Charts detailing material and tip usage.

Safety Guidelines

Precautions for using WaterWorks solution.

Removing Support Material

Methods for removing support material.

SR-100 Support Removal Quick Reference

Minimize Cleaning Time in Support Removal Tank Solution

Tips for efficient tank cleaning.

Sustain Proper Temperature of Support Removal Tank Solution

Maintaining optimal solution temperature.

Maintain Clean Support Removal Tank Solution

Methods to keep the solution clean.

Minimize Support Material on Thin Walled or Fine Feature Geometries

Managing support for delicate parts.

Stratasys Fortus 360mc Specifications

General

Software	Insight
Power Requirements	200-240 VAC, 50/60 Hz, 15A
Accuracy	± 0.127 mm (± 0.005 in) or ± 0.0015 mm/mm (± 0.0015 in/in), whichever is greater
Layer Thickness	0.330 mm (0.013 in)
Materials Supported	PC-ABS, ULTEM 9085, ULTEM 1010
Nozzle Diameter	0.254 mm (0.010 in)
Connectivity	Ethernet