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Upon identifying a fault with a SUPER73 bike, the owner must contact the Company or a
local authorized SUPER73 dealer to initiate the warranty process.
Any component to be repaired under this Warranty must be transported to the dealer at
the owner’s own expense and risk, and, after the completion of such repair, must be picked
up at the dealer. Costs for repair work performed in advance by persons who have not been
authorized by SUPER73 will not be reimbursed. In such a case, any warranty claim will cease
and any remaining warranty period will be voided.
Repair work and/ or replacement of components during the warranty period does not lead
to an extension and/or a new start of the warranty period. Repair work and direct replace-
ment during the warranty period may be performed with functionally equivalent replace-
ment components.
This Warranty excludes any claims as to the reimbursement of property damages, down-
times, travel expenses, lost profit, or any other claims. SUPER73 maximum liability in con-
nection with this Warranty is limited to the purchase price of the Product.
1. Exclusions – Items not covered under Warranty
2. External influences, mainly falling rocks, collision, accident, and other external events
with an immediate external effect due to mechanical powers.
3. Purposeful and/or malevolent acts, theft, and robbery as well as natural hazard events
and/ or acts of mischief. Inappropriate use, e.g., the Product was exposed to liquids, chemi-
cals of any type and/or extreme temperatures, wetness and humidity and/or if the battery
suffers damages due to non-compliance with the special instructions outlined in the chapter
“Handling and Charging of the Battery.“ Inappropriate use includes the use of the Product
for stunts, jumps and/or riding with more than one person.
4. Overcharging the battery or not adhering to the Battery Care Instructions (whether
provided with the sale or posted on the SUPER73 website), and any amendments thereto.
5. In the case of test, maintenance, repair, and replacement work due to normal use.
6. If the model, serial or product number on the SUPER73 product has been changed, delet-
ed, blurred, or removed. The seal and/or the serial number decal on the battery housing has
been broken or obviously manipulated.
7. In the case of use of the battery in systems that are not approved for such use with this
particular Product.
8. In the case of the operation of the SUPER73 system with batteries other than the batter-
ies designed for the SUPER73 system (refer to owner’s manual).
9. If one or more than one SUPER73 part has been opened, altered or repainted.
10. If SUPER73 concludes that there has been a case of modification or tampering with
firmware.
11. If the Product is sold, gifted, or rented.
LABOR COST OF REPAIRS:
Under Warranty, we will repair or replace defective components
and parts only. This Warranty does not cover the required labor cost of repairs from non-
authorized parties and SUPER73 reserves the right to withhold coverage of labor costs at its
sole discretion.
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