Synesso MVP Hydra Technical Manual

78
TROUBLESHOOTING
• Debris caught in the ll valve or valve is worn. Inspect the valve.
• Debris caught in the inlet ow restrictor. Remove inlet tube and inspect threaded ow restrictor for clog.
• Level probes (lower and upper) are touching. Angle the probes away from each other.
• Electrical signal error. Contact Synesso™ Technical Support for further troubleshoong.
Steam Tank is Overlling:
• Water quality is not in spec. The water level probe requires a low level mineral content in order to detect
the water and relay informaon to the CPU. Do not use deionized water in the machine.
• Debris caught in the water control valve or worn out valve.
• Calcium deposits on the ll probe are prevenng the probe from detecng the water level.
The Sight Glass Shows Over or Under Filled Steam Tank:
• Machine is not level. Check to make sure the surface that holds the machine is level. Slightly adjust leg
height to level the machine.
• Water level is too high; use the hot water spout to drain water from the steam tank. Connue releasing
hot water unl the autoll system acvates. Once autoll stops, recheck the water level.
• Debris is stuck in the water control ll valve.
• Level probes require inspecon. Clean or replace probes as needed.
Steam Has Undesirable Smell; Water from Tank is Discolored and/or Has Debris:
• The tank is contaminated. Drain the tank and rell. If quality of water and steam does not improve, soak-
ing the tank with a cleaning or descaling soluon may be necessary along with more clean water rinses.
Please re-read best pracces regarding steam wand purging before and aer steaming (see page 24).
• Inspect the vacuum breaker. If vacuum breaker is stuck closed, replace.
Steam Valve
Steam Valve Stem Seal Leaks:
• Replace O-rings. Purchase Rebuild Kit
Steam Valve Stem is Engaged; No Steam or Weak Pressure:
• Inspect steam wand p. Make sure all holes are cleared.
• Disassemble valve and inspect for debris.
• Steam valve shuto valve is not in the fully ON posion
• Buildup in steam pathway. Inspect tubes and ngs for clog, can be caused by scale buildup in steam
outlet ng of steam tank.
Hot Water Tap
No Water Flows When the Switch is Pressed:
• One or more of the following components may have failed: the hot water switch, the solenoid switch, the

Synesso MVP Hydra Specifications

General

Pump Type	Rotary
PID Temperature Control	Yes
Pre-infusion	Yes
Volumetric Dosing	Yes
Boiler Material	Stainless Steel
Pressure Profiling	Yes
Material	Stainless Steel
Water Reservoir	Direct plumb only