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Synesso S Series

Synesso S Series
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1
5610 4th Ave S. / Seale, WA 98108USA
Tel: +1 206 764 0600 / Fax: +1 206 764 0601
Ordering Parts: parts@Synesso.com
Technical Support: tech@Synesso.com
Informaon: info@Synesso.com
www.Synesso.com
SYNESSO S SERIES
OWNERS MANUAL VERSION 2020.1
Last Revision: September 2020
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Synesso S Series Specifications

General IconGeneral
TypeEspresso Machine
Boiler MaterialStainless Steel
PID ControlYes
Group Heads2 or 3
Power Supply220V
Water SourcePlumbed
Pre-infusionYes
PumpRotary
DimensionsVaries by model
WeightVaries by model

Summary

Synesso S Series Owners Manual

Introduction to Synesso Espresso Machines

Factory Contract Information

Contact details for Synesso Inc., including address, phone, and email.

Included Package Contents

Lists items included with the espresso machine purchase.

Serial Number Identification

Explains how to locate and identify the machine's unique serial number.

General Safety Warnings and Precautions

Safety Label Locations

Identifies the placement and meaning of various safety labels on the machine.

Material and Test Specifications

Details materials used in machine construction and test specifications.

Brew and Steam Tank Safety Procedures

Depressurizing the Steam Tank

Step-by-step guide to safely release pressure from the steam tank.

Depressurizing the Brew Tanks

Step-by-step guide to safely release pressure from the brew tanks.

Startup Screen and Recommended Tools

Recommended Tools and Supplies

Lists essential tools and items for machine diagnosis, service, and maintenance.

Warranty Terms and Water Quality Standards

Limited 2 Year Plus Warranty Coverage

Details parts covered under the 2-year warranty period.

Limited 5 Year Warranty Coverage

Details additional parts covered under the extended 5-year warranty.

Wearing Parts Not Covered

Lists components excluded from the 2-year plus warranty coverage.

Water Quality Requirements for Warranty

Water Standards for Warranty Validity

Specifies acceptable levels for TDS, hardness, pH, chloride, etc.

Plumbing Requirements and Connections

Water Line and Fitting Specifications

Details cold water supply line, fittings, and pressure requirements.

Electrical Specifications and Wiring

North American Wire Color Codes

Explains wire color conventions for US and Canadian installations.

Worldwide Wire Color Codes

Explains wire color conventions for international installations.

EMC-Compliant Machine Electrical Safety

Special safety instructions for machines compliant with EMC regulations.

Installation Site and Workstation Setup

Site Preparation and Clearances

Guidelines for machine placement, counter requirements, and clearances.

Water Supply and Drainage Setup

Instructions for connecting water supply and setting up the drain system.

First-Time Machine Startup Procedure

Connecting Water and Power

Steps for initial water and power connections.

Bleeding Group Heads and Filling Tanks

Procedures for removing air and filling brew/steam tanks.

Setting Pump Pressure and Warm-up

Adjusting pump pressure and allowing adequate warm-up time.

Synesso S Series Operation Overview

Preparing to Brew Espresso

Steps for preparing the machine and portafilter for brewing.

Brewing Espresso Procedures

Engaging Portafilter and Selecting Program

How to insert the portafilter and start a brewing program.

Shot Timer Display Indicators

Explains the various displays and indicators on the shot timer.

Milk Steaming and Basic Cleaning

Milk Steaming Technique

Step-by-step guide for steaming milk to achieve desired texture and temperature.

Routine Cleaning of Components

Instructions for cleaning steam wands, tips, and other parts after use.

Controller Programming Overview

Menu Level 1: Temperature Overview

Displays current brew and steam tank temperatures.

Understanding Temperature Readings

Explains normal, low, and high temperature readings and ranges.

Menu Level 1: Brew Temperatures

Factory Settings Overview

Lists default settings for brew temp, steam temp, program mode, etc.

Menu Level 1: Programs and Timings

Universal Programs Configuration

Setting preinfusion time and flow count for universal programs.

Steam Tank and Hot Water Tap Settings

Adjusting steam tank set point and hot water tap run time.

Menu Level 1: Purge and Backflush

Menu Level 1: Purge Button Time

Setting the duration for the purge button function.

Menu Level 1: Auto Backflush Setup

Instructions for initiating the auto backflush cycle.

Menu Level 1: Brew System Error Codes

Understanding Brew System Error Codes

Explains common error codes related to brew valve and temperature issues.

Understanding Steam System Error Codes

Explains common error codes related to steam tank and water level.

Menu Level 2: Program Mode and Display

Menu Level 2: Program Mode Selection

Switching between universal and individual program modes.

Menu Level 2: Temperature Display Units

Selecting between Fahrenheit and Celsius for temperature display.

Menu Level 2: Brew Valve and Pressure Boost

Brew Valve Setting for Draining

Using brew valve settings to drain tanks and brew groups.

Menu Level 2: Line Pressure Boost

Configuring the optional line pressure boost pump.

Menu Level 2: Brew Offset Calibration

Understanding Brew Group Offset

Adjusting brew temperature based on puck temperature testing.

Synesso Temperature Testing Method

Detailed procedure for testing puck temperature for offset calibration.

Menu Level 2: Steam Offset and Flowmeters

Menu Level 2: Steam Offset Calibration

Adjusting steam temperature and pressure settings.

Menu Level 2: Calibrate Flowmeters

Procedure to calibrate flowmeters for accurate volume dispensing.

Menu Level 2: System Clock and Heating Elements

Menu Level 2: System Clock Settings

Setting the machine's internal date and time.

Menu Level 2: Heating Elements Control

Activating or deactivating steam and brew heating elements.

Menu Level 2: Error Log and Operations

Menu Level 2: Error Log Review

Viewing and clearing recorded error codes.

Menu Level 2: Return to Operations

Navigating back to the main operation screen.

Firmware Updates and Version Check

Firmware Update Procedure

Information on how firmware updates are performed by qualified technicians.

Daily Maintenance Procedures

Daily Backflushing Steps

Process for daily backflushing each brew group.

General Machine Cleaning Tasks

Daily cleaning of surfaces, steam wands, and drip trays.

MAINTENANCE SCHEDULE

Daily Maintenance Tasks

Daily tasks include backflushing, purging wands, and wiping the machine.

Weekly Maintenance Tasks

Weekly tasks involve soaking portafilters and brew group screens.

Monthly Maintenance Tasks

Monthly checks include water filtration system maintenance.

Quarterly Preventative Maintenance Guide

Portafilter Gaskets and Diffuser Screens

Inspect and replace portafilter gaskets and diffuser screens if worn or damaged.

Steam Valve and Steam Tip Maintenance

Inspect or rebuild steam valves and clean steam tips.

Flow Rate and Pressure Checks

Check brew group flow rate and expansion valve pressure.

Vacuum Breaker and Level Probe Inspection

Inspect vacuum breaker, pressure relief valve, and level probes.

Annual Warranty Checklist

Gasket, Screen, and Basket Inspection

Checklist items for portafilter gaskets, diffuser screens, and baskets.

Valve, Flow, and Pressure System Checks

Checklist items for steam valves, flow rates, and pressure systems.

Component Inspection and Testing

Checklist items for vacuum breakers, probes, controller, and elements.

Flowmeter Calibration Instructions

Materials Needed for Calibration

Lists cups, cylinders, and tools required for flowmeter calibration.

Calibration Procedure Steps

Detailed steps for calibrating brew group flowmeters.

Optional Verification of Calibration

Steps to verify the accuracy of the flowmeter calibration.

Troubleshooting Guide - Brewing Problems

Shot Pouring Too SlowlyQuickly

Identifies causes and solutions for slow or fast espresso shots.

Crema Issues and Diffuser Screen Problems

Addresses thin crema, astringent taste, and loose diffuser screens.

No Pump Pressure or No Water Flow

Diagnoses issues with pump pressure and water flow to the group.

Troubleshooting Guide - Brew Gauge and Pressure

Brew Pressure Gauge Behavior

Explains normal pressure gauge fluctuations and vibrations.

Brew Pressure Issues (LowHigh)

Diagnoses problems with low or excessively high brew pressure.

No Brew Pressure (PumpMotor Runs)

Identifies causes when the pump runs but no pressure is generated.

Troubleshooting Guide - Brew Temperature

Brew Water Temperature Variation

Explains normal temperature variations and stabilization times.

Brew Temperature Reads LowHigh

Diagnoses issues with low or high brew temperature readings.

Electronics: All Tanks Read LOW

Addresses issues where tank temperature readings appear low.

Troubleshooting Guide - Controller and Steam Wand

Handheld Controller Display Issues

Troubleshooting blank or cycling controller displays.

Steam Wand Drip and Stickiness

Addresses dripping steam wand tips and sticky wand movement.

Weak Steam Pressure and Clogs

Diagnoses causes of weak steam pressure and clogged steam tips/valves.

Troubleshooting Guide - Steam Pressure and Tank

Sudden Loss of Steam Pressure

Identifies causes and solutions for sudden drops in steam pressure.

Steam Pressure Set Too High

Discusses side effects of high steam pressure settings on brewing.

Steam Tank Filling and Overfilling

Diagnoses issues with the steam tank not filling or overfilling.

Troubleshooting Guide - Hot Water Tap and Leaks

Hot Water Tap Flow Issues

Addresses no water, cold water only, or hot water only at the tap.

Identifying and Fixing Leaks

Diagnoses leaks from hot water tap, steam wand, and brew groups.

Drain Box and Internal Leaks

Addresses issues with clogged drain boxes and internal machine leaks.

Troubleshooting Guide - General Issues

Vacuum Breaker Sputtering

Explains normal vacuum breaker sputtering during heating.

Beeping Machine and Low Level Alarm

Troubleshoots beeping alerts and low level probe issues.

Portafilter Stopping Point Adjustment

Adjusting the portafilter stopping point based on gasket wear.

Unusual PumpMotor Sounds

Diagnoses unusual noises from the pump or motor.

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