Synesso MVP Hydra


33
TROUBLESHOOTING GUIDE
Thisisatroubleshoongguideforsomeofthecommonissuesthatoperatorsmightencounterwhenusing
theirmachine.Formoredetailedassistancewithtechnicalissues,contactyourdistributororlocalservice
agent.
The machine may be reset by powering off for 10 seconds.
Brewing problems
Theshotispouringtooslowly:
 Tamppressurewastoofirm
 Toomuchcoffeeisinthebasket
 Thegrindistoofine
 Diffusionscreensareclogged;cleanorreplace
 Pumppressureistoolow.Ensurethatitissetbetween8‐9.5bar
 Brewjetisclogged;whenoperangproperly,60mlshouldflowoutwithin8seconds

Theshotispouringtooquickly:
 Tamppressureistoolight
 Notenoughcoffeeinthebasket
 Grindistoocoarse
 Portafilterbasketsarewornorcracked;replace
 Brewtemperatureistoocold

Cremaisthinwithlargebubblesandtastesastringent:
 Coffeeisold
 Grinderburrsaredull
 Brewtemperaturemaybesettoolow

Diffuserscreenisloose:
 Thisismostlikelycausedbyoverfillingtheportafilterbasketwithcoffee.Thiscausestheexpanding
coffeepucktopushagainstthediffuserandbendthescreen‐to‐screwcontactpointawayfromthe
screw.

Nopumppressurewhenwaterflowsfromthegroup:
 Checkwhichbrewstagethegroupisin(shotmerpressuregraphshowsthreebarsforpumppressure.)
 InMmode,ittakesseveralshisletoreachfullpumppressure(2forMVP,3forMVPHydra.)
 InMPorVPmode,preinfusionand/orrampupmemaybesettoruntoolong.
 Pumprelaymayhavefailed

Thepumpcomeson,gaugereadsfullpressure,butnowatercomesout: