31
Models 60 & 62 Troubleshooting Guide
070131
Section 8 Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
1. No product being
dispensed.
a. Inadequate mix in mix
hopper.
a. Fill mix hopper. 20
b. Control switch is in the
“OFF” position.
b. Place control switch in the
“AUTO” position.
20
c. Freeze- up in mix inlet
tube.
c. Call service technician to
adjust mix hopper
temperature.
---
d. Beater motor out on reset. d. Reset freezer. 12
e. Wrong beater rotation. e. Call service technician to
correct rotation. Should
rotate clockwise from the
operator’s end.
---
f. Beater motor will not
activate with draw arm in
the raised position.
f. An electrical problem
requiring a service call.
---
g. Frozen clumps of product
blocking flow of mix to
freezing cylinder.
g. Improper handling of
rerun. Rerun must be
thawed completely and
foam must be skimmed
off. Always mix 50% fresh
mix with 50% rerun.
29
h. Draw arm not engaged in
draw valve.
h. Center draw valve on
draw arm.
17
2. Product too stiff. a. Improper lubrication of
torque rotor o- rings.
a. Lubricate o- rings properly. 14
b. Improper consistency
control adjustment.
b. Product, with no syrup
blended, should be
dispensed at 26 to 28_F
(- 3.3 to - 2.2_C).
12
c. Torque rotor binding. c. Before installing the
torque arm, check to see
if torque rotor can be
rotated freely without
binding.
14
d. Not enough syrup being
blended with product.
d. Calibrate the syrup
system. Syrup delivery
should be 1 oz. (29.6 ml.)
in 6 seconds.
22
e. Torque arm not installed. e. Install torque arm. 17
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