92
• If it still doesn't work, reset the phone or update
software.
My phone can't charge properly
• Make sure that you are using the TCL charger that
comes with the phone.
• Make sure that your battery is not completely
discharged; if the battery power has been empty for
a long time, it may take around 20 minutes to display
the battery charging indicator on the screen.
• Make sure that charging is carried out under normal
conditions 0°C (32°F) to 45°C (113°F).
• When abroad, check that the voltage input is
compatible.
My phone can't connect to a network or "No service"
is displayed
• Try connecting to the network by moving to another
physical location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try connecting at a later time if the network is
overloaded.
• Try to turn on "Airplane mode" for a few seconds,
then turn airplane mode off.
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