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My phone can't connect to the internet

• Make sure that the internet access service of your

SIM card is available.

• Check your phone's internet connection settings.

• Make sure that you are in a place with network

coverage.

• Try connecting at a later time or another location.

• Try to turn on "Airplane mode" for a few seconds,

then turn airplane mode off.

Invalid SIM card

• Make sure that the SIM card has been correctly

inserted.

• Make sure that the chip on your SIM card is not

damaged.

• Make sure that the service of your SIM card is

available.

My phone can't make outgoing calls

• Make sure that you have dialled a valid number and

have touched .

• For international calls, check the country and area

codes.

• Make sure that your phone is connected to a

network, and the network is not overloaded or

unavailable.

TCL IONz User Manual

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