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TROUBLE SHOOTING GUIDE
SYMPTOM CAUSE (AND REMEDY)
• Check that the AC power cord is connected.
• The unit is not turned on.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the batteries in the remote with a new ones.
No power.
The remote does not
function.
• Make sure that you have selected DVD mode.
• The system is in pause mode. Press the
PLAY button to
return to normal play mode.
• The unit is in fast-forward or fast-reverse mode. Press the
PLAY button to return to normal play mode.
• Make sure that AUDIO / VIDEO output and AV IN input
connections are correct.
• This unit is too hot, shut off the unit for 30 minutes to cool
down.
• The region number of the disc doesn't match the region
number of this unit.
• Clean the disc.
• The disc is scratched.
• The plugs and jacks are dirty. Wipe them with a cloth slightly
moistened with alcohol.
• Clean the disc.
• There is no disc inside ("No Disc" appears on the screen).
• Insert the disc correctly with the playback side facing down.
• Clean the disc.
• A non-PAL disc has been inserted. The unit and disc region
number are incompatible.
• Condensation may have formed inside the unit due to a
sudden change in temperature. Wait about an hour for it to
clear and try again.
DVD
No sound or only a
very low-level sound
is heard.
No picture
The picture is not
clear
Severe hum or noise is
heard.
The disc does not play.
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