C
LEAR
P
ATH
-SC
U
SER
M
ANUAL
R
EV
.
1.36
80
T
EKNIC
,
I
NC
. T
EL
.
(585)
784-7454
T
ROUBLESHOOTING
D
IAGNOSTIC
C
HANNEL
C
ONNECTIONS
If your motors stop communicating with ClearView on one or both
channels, or if you get baud rate errors when connecting or reconnecting
to the Diagnostic Port, follow these steps:
1. On the SC hub: Remove the 24V power and the USB connector.
Wait 10 seconds.
2. Reconnect 24V power and the USB connector.
3. If you still have problems, close and restart ClearView.
4. If the problem persists, Click File>Preferences and manually
select the ports from the drop down list. Then click "Done". You
may have to restart ClearView as well.
Pick the “4-axis SC Hub”
to be the First COM port
Pick the “ClearPath System”
to be the Second COM port
Manually selecting COM ports
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