High Voltage SourceMeter Instrument User's Manual Section 3: Using a
2470-900-01 Rev. B / August 2019 3-13
LAN troubleshooting suggestions
If you are unable to connect to the web interface of the instrument, check the following items:
• The network cable is in the LAN port on the rear panel of the instrument, not one of the
TSP-Link
®
ports.
• The network cable is in the correct port on the computer. The LAN port of a laptop may be
disabled when the laptop is in a docking station.
• The setup procedure used the configuration information for the correct ethernet card.
• The network card of the computer is enabled.
• The IP address of the instrument is compatible with the IP address on the computer.
• The subnet mask address of the instrument is the same as the subnet mask address of the
computer.
You can also try restarting the computer and the instrument.
To restart the instrument:
1. Turn the power to the instrument off, and then on.
2. Wait at least 60 seconds for the network configuration to be completed.
To set up LAN communications:
1. Press the MENU key.
2. Under System, select Communication.
3. Select the LAN tab.
4. Verify the settings.
If the above actions do not correct the problem, contact your system administrator.
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