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• Causes us to breach the law;
• Results in us incurring liability to any
person;
• Causes interference;
• Damages our reputation or brand; and
• Attempts to manipulate any limitations
of our service.
Full details of the policy are available in Our
Customer Terms which can be found at
telstra.com.au/customerterms
10. Complaints
We aim to resolve all problems and complaints
quickly and effectively. If you have any concerns,
please visit your nearest Telstra store or call us on
(from a Non Telstra phone call
and say “Prepaid”). If we are unable to resolve this
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