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matter to your satisfaction you can contact the
Telecommunications Industry Ombudsman (“TIO”).
The TIO is an office of last resort for complaints
about telephone and internet services.
FREECALL™ 1800 062 058 TTY 1800 675 692
Translator and Interpreter Service: 13 1450
Email: tio@tio.com.au
You can also contact the Australian
Communications and MediaAuthority (“ACMA”) for
information on telecommunications issues. The
ACMA is a Commonwealth government agency
responsible for regulating the telecommunications
industry.