TemperZone HWP Series - MAINTENANCE; HWP Weekly Maintenance (First Four Weeks); HWP Monthly Maintenance Schedule; HWP Six Monthly Maintenance Checks

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TROUBLESHOOOTING
WARRANTY
9. TROUBLESHOOTING
9.1 Room temperature varies signicantly from its
setting
• Unit may have been incorrectly sized for the
building.
• Drafts from wrongly placed supply air diffusers or
from the back of the wall plaque could be affecting
the temperature sensor built into the wall plaque.
• Bad air circulation in the room can cause incorrect
temperature readings.
9.2 Air conditioner does not seem to deliver the
heating when most needed
• Heating capacity at design conditions may be
incorrect. As the outside temperature falls, heat
losses through the walls, oor and ceiling increase.
• Check the unit’s brochure for information on the
minimum/ maximum operating temperatures.
9.3 In a new building, why does it take some days
before the air conditioning heat pump unit seems
to work properly
• Many new buildings, especially a commercial
buildings, have a large amount of concrete and other
structural materials that are generally cold and full
of moisture. This is most evident in the winter when
trying to heat the building from scratch.
• Units need need to be checked regularly to ensure
proper operation and that they are not exceeding
operating limits for any length of time.
9.4 HWP unit is spitting or leaking water
• Poor drain trapping (most likely cause).
• Check the drain trap/vent/slope before moving on to
other possible issues.
• Water carry-over: Reduce the maximum fan speed
to the factory default setting.
9.5 Air conditioner runs excessively – the
temperature remains too hot in summer or too cold
in winter.
• Windows or doors may be opened to non-
conditioned areas.
• Keep doors to unconditioned areas (eg laundries,
bathrooms etc.) closed. Note that any doorways
on the return air path will need to be kept open,
which may mean for example that doors to an
unconditioned hallway will need to be kept open.
• Location of wall controller or remote temperature
sensor is wrong.
• Check for leaks in supply or return air ductwork.
9.7 Unit displays an error code:
Refer to UC8 Controller label on the unit for
operation & fault diagnostics information; or
visit www.temperzone.biz and model search
'UC8 Controller'. Here you will also nd a 'UC8
Troubleshooting Guide'.
10 WARRANTY
Please refer to the separate warranty document supplied with the unit, or visit www.temperzone.biz for details.
Australia: New Zealand:
warranty@temperzone.com.au customerservices@temperzone.co.nz
spares@temperzone.com.au Telephone: 0800 TZWARRANTY (899 2777)
Telephone: 1800 21 1800
NOTE Specications are subject to change without notice due to the manufacturer's ongoing research and development programme.
8. MAINTENANCE
8.1 Weekly For First Four Weeks
a. Check air conditioning system air lters; vacuum or
wash clean as necessary.
b. Check condensate drains for free drainage.
c. Check compressor compartment for oil stains
indicating refrigerant leaks.
d. Check tightness of electrical connections.
e. Check quality of water supply.
8.2 Monthly
Check air conditioning system air lters; vacuum or wash
clean, or replace as necessary.
8.3 Six Monthly
a. Check tightness of all fan and motor mountings.
b. Check tightness of electrical connections.
c. Check that fan motors are free running.
d. Check condensate drain for free drainage.
e. Check the heat exchanger coil; vacuum or brush clean
as necessary.
f. Check air supply at diffuser outlets.
g. Check for leaks at water connections.
8.4 Yearly
a. Check air supply at all diffusers.
b. Check for excessive noise and vibration and correct as
necessary.
c. Check for insulation and duct damage and repair as
necessary.
MAINTENANCE