If “WAN port disconnected. Please connect an Ethernet cable with internet connectivity to the port.” is displayed,
check whether the Ethernet cable with internet connectivity is connected to the WAN port of the router properly.
If it is connected properly, but the WAN LED indicator is off, contact your ISP.
If “Failed. Please confirm your user name and password and try again.” is displayed, verify that the user name
and password you entered are correct. If they are correct but the problem persists, contact your ISP.
If “Error: No response from the remote server. Please contact your ISP.” is displayed, Please refer to the
instructions to solve the problem.
If “Dial-up connection succeeded but internet is inaccessible. Please contact your ISP.” is displayed, it indicates
that the router is working properly but the remote server works improperly. Contact your ISP.
If “The router has obtained a valid IP address but cannot access the internet. Please try the solutions below one
by one.” is displayed, Refer to the onscreen instructions to solve the problem.