Introduction
6
Emergency Assistance
Thermo Assistance is a multi-lingual communication tool
designed to put you in direct contact with an authorized
Thermo King dealer.
Thermo Assistance should only be contacted for
breakdown and repair assistance.
To use this system, you need the following information before
you call: (phone charges will apply)
• Contact Phone Number
• Type of TK Unit
• Thermostat Setting
• Present Load Temperature
• Probable Cause of Fault
• Warranty Details of the Unit
• Payment Details for the Repair
Leave your name and contact number and a Thermo Assistance
Operator will call you back. At this point you can give details
of the service required and the repair will be organized.
Please note that Thermo Assistance cannot guarantee payments
and the service is designed for the exclusive use of refrigerated
transporters with products manufactured by Thermo King
Corporation.
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