54
Further information
Troubleshooting guide
If you encounter difficulties
Advisors are at your disposal to help you solve your problems at this telephone number.
Your DVD recorder doesn’t switch on
• Did you move the DVD recorder? Check the power plug: is it well plugged into the mains
socket? Also check the power cable jack at the rear of the DVD recorder; is it well
pushed in.
• Is the mains socket to which you DVD recorder is connected receiving current? Try to
plug in a lamp or other electrical device: do they work? Check the corresponding fuse in
your house’s fuse box.
The remote control doesn’t work
• To control your DVD recorder, you must first press the DVD key of the remote control.
• Point the remote control at the front of your DVD recorder, not at your TV set.
• The operating range of the remote control is 6 to 8 metres. It gradually decreases as the
batteries wear down.This is a good indicator of the state of the batteries.When the
batteries require replacing, the signal lamp on the remote control flashes when you use it.
• Make sure no objects (or animals) are in the path of the infrared beam between the
remote control and your DVD recorder.They may block the beam and thereby cause a
malfunction of your DVD recorder.
The remote control of your DVD recorder also controls another device
• Some DVD players made by the Thomson group (Thomson, Brandt, Ferguson, Saba,
Telefunken) react to the same codes.To avoid this inconvenience, you can program your
DVD recorder and its remote control so they have a different code to those of the other
devices. Refer to page 58.
The remote control and the DVD recorder don’t work anymore: everything
seems blocked
• Unplug your DVD recorder from the mains for a few moments and plug it back in.
You don’t see any picture
• Turn on your TV set and your DVD recorder.
• On your TV set, select the socket which receives the signals from your DVD recorder
(AV1,TV1,AUX1, etc., depending on the make, if connected as shown on page 3).
• Make sure that all sockets are well pushed into the various sockets.
The colours aren’t natural
• Check that the scart cables are well pushed into the sockets of the various devices.
• Check the settings Output AV1, Input AV2 and Output PAL/NTSC (System Options menu,
page 52).
The image format doesn’t match the screen format of your TV set
• The image format is adjustable. Refer to page 46.With certain discs, the format is pre-set
and cannot be changed.
You can contact THOMSON by dialling: 0871 712 1312
(For Great-Britain, all calls will be charged 0,10£ / mn)
www.thomson-europe.com
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