Tiger JBX-B18U - 12 Rice Does Not Cook Properly

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English
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Check the following if you experience problems with cooking rice:
Possible Causes
Problem
Was the amount of rice, ingredients, and water or the ratio of multigrain correct? Was more than the maximum acceptable amount cooked? Was the rice cooked with alkaline ionized water (pH 9 or higher)? Was the rice cooked with hard water such as mineral water? Was the correct menu selected? Was the Timer function used? Was the [Start] key pressed after cooking without turning o󰀨theKeepWarmfunction? Are there grains of rice, cooked rice, or water drops on the outside bottom of the inner pot, heater plate, and center sensor or on the lid sensor? Is the inner pot deformed? Was the rice stirred and loosened well? Was the appliance plug removed or was there a power outage during cooking?
Cooked rice
Too hard
       
Too soft
       
Not cooked
completely
      
Has a hard center
      
Burned
       
During cooking
Steam leaks
   
Boils over
   
The cooking time is
excessively long
     
Reference page(s)
13 to
14,
43
43 – – 17 – 19
15, 31
to 32
– 19 43
Possible Causes
Problem
Are there any cooked rice or grains of rice stuck to the gaskets or the brim of the inner pot, etc.? Was the rice (other than rinse-free rice) rinsed well? Was hot water (95°F [35°C] or higher) used to rinse the rice or adjust the water level? Was the rice left soaking in water too long after rinsing? Was the rice left too long after rinsing and draining? Was the lid closed securely? Was the rice mixed with other ingredients, barley, or multigrain? Were seasonings stirred well? Were there a lot of cracked grains of rice? Was cooking continued immediately after the initial cooking? Were the rice cooker and its partscleanedsu󰀩ciently?
Cooked rice
Too hard
    
Too soft
      
Not cooked
completely
  
Has a hard center
   
Burned
      
Smells like rice bran

During cooking
Steam leaks
  
Boils over
    
The cooking time is
excessively long

Reference page(s)
16,
31 to
32
13,
15
15 – –
16,
32
13 – –
31 to
35
Rice Does Not Cook Properly
Problem Cause
Thereisathinlmcovering
the rice.
Athin,tissue-likelmisformedbymeltedanddriedstarch.Thisisnotharmfultoyour
health.
Rice sticks to the inner pot. Soft rice and sticky rice can easily stick to the pot.
Possible Causes
Problem
Was the amount of rice and water correct? Are there grains of rice, cooked rice, or water drops on the outside bottom of the inner pot, heater plate, center sensor or on the lid sensor? Was the rice stirred and loosened well? Are there any cooked rice or grains of rice stuck to the gaskets or the brim of the inner pot, etc.? Was the rice rinsed well? (other than rinse-free rice) Was the Timer function set for more than 12 hours in advance? Was the Keep Warm function used continuously for more than 12 hours? Was the rice left in the rice cooker with the Keep Warm functionturnedo󰀨? Was the appliance plug removed or was there a power outage during cooking?
Rice being kept warm
Has an odor
      
Discolored
    
Dry
    
Sticky
       
Reference page(s)
13 to
14,
43
15,
31 to
32
19
15,
31 to
35
13,
15
21 22 – 43
Possible Causes
Problem
Is there anything other than white rice or rinse-free rice being kept warm? Is there less than the minimum required amount of rice being kept warm? Is the rice concentrated along the wall of the inner pot (less rice in the middle of the pot)? Was cold rice added to rice that is being kept warm? Was a spatula left in the inner pot? Were the rice cooker and its partscleanedsu󰀩ciently? Were odors removed after cooking?
Rice being kept warm
Has an odor
     
Discolored
    
Dry
    
Sticky
  
Reference page(s) 22 22 22 22 22
31 to
35
27, 29,
35