Troubleshooting TiVo Mini
TiVo Mini Operator’s Guide v1.0 • TiVo
®
Proprietary and Confidential 43
V114
Can’t Connect
to DVR
The TiVo box could not be
reached.
There may be a temporary
problem with your network
or one of the devices may
have become unplugged. If
you continue to experience
this problem, check your
network settings.
1. Ensure that the Host
DVR has not lost power
or been restarted. After
power is restored and/
or a restart is
complete, you should
be able to access the
TiVo box.
2. Force a connection
to the TiVo service on
the Host DVR. If the
Host DVR does not
connect successfully
to the network,
troubleshoot the
network error you
receive.
V115
Can’t Connect
to TTCB
Service
The TiVo service could not
be reached because of a
network issue. There may
be a temporary problem
with your network or one of
the devices may have
become unplugged. If you
continue to experience this
problem, check your
network settings.
The network issue could be
one of the following:
• The network cable has
been unplugged or the
network may be down.
• The network connection
was broken.
• The network connection
could not be established.
• There has been an unex-
pected problem.
1. Ensure that the
source TiVo box has
not lost power or been
restarted. Once you
have restored power
and/or a restart is
complete, you will be
able to access the TiVo
box.
2. Force a connection
to the TiVo service on
the source DVR. If the
source DVR does not
successfully connect
to the network,
troubleshoot the
network error you
receive.
Table 7–2: Error Messages Specific to TiVo Mini (continued)
ID
Message
displayed
Further explanation Why this can happen What to try
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