44 FC-5000 Ruggedized Field Computer Owner’s Manual
Repairs, Upgrades, and Evaluations
CAUTION: Do not attempt to repair the FC-5000 yourself. This
action voids the warranty.
Information about repairs, upgrades, and evaluations is
located on our website at www.TopconTotalCare.com. You
can locate a repair center, submit a repair order, check
repair status, view terms and conditions, get shipping
instructions, and view lead times.
Before returning a unit, please get permission by submitting
a repair order from our website and waiting for conrmation
or by contacting a repair center directly. Be prepared to
provide the following information:
The product serial number. Information about your FC-
5000 is shown when you go to the Start menu and select
Device Info. The serial number is located inside the
battery compartment as well.
Note: Before opening the battery door and removing the
battery, see the proper procedure in Chapter 1, Getting
Started and Chapter 2, Power Management.
Name and shipping address of company/university/
agency.
Best contact method (phone, fax, email, cell/mobile).
Clear, highly-detailed description of the repair or
upgrade.
Credit card/ purchase order number and billing address
(for a repair or upgrade that is not covered by the
standard warranty or an extended warranty policy).
System Information for your FC-5000
You might be asked to provide additional information about
your FC-5000 when you contact a repair center. To view
information like the operating system edition, OS build and
serial number, go to the Start Menu and select Device Info.
You can nd additional information under Action Center
and select All Settings > System > About.
!
To Next Page
Loading...
Need help?
General
