84 Troubleshooting
• Your router settings are not set up correctly in the Top-
pro.
• The router is not switched on.
• Check connection of Ethernet cable and USB wireless
dongle, making sure they are a tight fit in the socket.
• Re start Router and try again.
Can not connect my external HDD
• Make sure external HDD is formatted in NTFS, then re-
formatted to the system when it is connected. This will
ensure that the hard drive is ready to use and the full
capacity is available.
• The HDD must not be more then 1000 GB (1 TB)
• You must make sure that the external HDD is self pow-
ered
Can not get the time to show on the front of the Toppro
The Toppro is designed to save power when in standby mode
as per the Australian MEPS standard. This reduces power con-
sumption to less then 1W when in STAND BY. This can be ad-
justed in the Settings > Others > Standby Mode, from Passive
to Active.
I am unable to get out of the MENU
• With all Toppro product you are unable to exit from
the MENU unless channels have been tuned in to the
recorder.
• Check the antenna connection.
No picture through RF loop out to my Television
To output an RF signal in standby mode the recorder must be
set to Active. This can be adjusted in the Settings > Others >
Standby Mode, from Passive to Active.