TOPSHINE TRACKING TECHNOLOGY USER MANUAL OF MT100
- 16 -
8. Troubleshooting
Problem: Unit will not turn on
Possible Cause Resolution
Wiring was not connected properly Check and make sure wiring connection is on
order
Battery needs charging Recharge battery
Problem: Unit will not respond to SMS
Possible Cause Resolution
GSM antenna was not installed
properly
Make MT100 connected to GSM
Network.
GSM Network is slow Wait for SMS. Some GSM networks slow
down during peak times or when they
have equipment problems.
Wrong password in your SMS Insert the correct password
The SIM in MT100 has run out of
credit
Replace or top up the SIM card
No SIM card Insert working SIM card. Check in phone
that the SIM can send SMS messages.
SIM card has expired Check in phone that the SIM can send
SMS messages. Replace SIM card if
needed.
SIM has PIN code set Remove PIN code by inserting SIM in
you phone and deleting the code
SIM is warped or damaged Inspect SIM, clean the contacts. If
re-inserting does not help try another to
see if it will work.
Roaming not enabled If you are in a different country your SIM
account must have roaming enabled
Battery is low Recharge the unit and the GSM will start
working.
Problem: SMS from MT100 states “last......”
Possible Cause Resolution
Unit does not have clear view of the
sky
Move the antenna of the unit to a
location where the sky is visible.
MT100 is in an inner place Wait for the target to come out
To Next Page
Loading...