Instructions for use T-1321 e 15
6 Procedure in the Event of a Fault
Faults are evident from abnormal door behaviour and/or as an error message on the user interface.
Error messages on the user interface take the form of a flashing “E” or “H” followed by two figures.
H = notification > the system can continue to be used.
E = fault > the system is stationary.
Some faults or notifications can be rectified by restarting the door drive with a software reset and/or
briefly disconnecting the system from the power supply.
Fault Display and Reset Using the TORMAX User Interface
See the table in chapter 8.1 for an overview of the fault displays.
Browse through the fault display using selector key 1 upwards
(to display several faults).
1. Reset the error message, press selector key 2 (downwards) briefly.
2. Software reset: press the key for 5 seconds.
Reset of the Fault with the Operating Mode Switch
Software reset in the event of a fault: change the operating mode.
Reset of the Fault by Disconnecting the Power Supply
If the system does not have a battery unit, disconnect from the power supply for about 10 seconds.
If this does not reset the fault or if it re-occurs after a short time, you must arrange for the fault to be
rectified by a specialist from your TORMAX dealer. In this case note the fault number and inform the
dealer. See the last page or the service tag on the system for the dealer’s address.
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