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Heather OwensAug 28, 2025
What to do if my Toshiba Printer shows 'COVER OPEN'?
- SSarah WheelerAug 28, 2025
If your Toshiba Printer displays 'COVER OPEN', it indicates that the top cover is open. To fix this, simply close the top cover.
What to do if my Toshiba Printer shows 'COVER OPEN'?
If your Toshiba Printer displays 'COVER OPEN', it indicates that the top cover is open. To fix this, simply close the top cover.
Why won't my Toshiba Printer turn on?
If your Toshiba Printer is not turning on when you press the [POWER] button, it might be because the battery pack is not loaded correctly. Ensure you load a fully charged battery pack correctly.
What to do if my Toshiba Printer says 'NO PAPER'?
If your Toshiba Printer displays 'NO PAPER', it means the printer has run out of media. To resolve this, load a new media roll and then press the [PAUSE] button.
Why Toshiba B-EP4DL-GH32-QM-R Printer received print data but does not print?
If your Toshiba Printer received print data but does not print, and the [STATUS] lamp is lit or blinking, clear the error. Also, make sure that the media is loaded properly.
Why is my Toshiba Printer not connecting to the wireless LAN?
If your Toshiba Printer cannot communicate via the wireless LAN (B-EP4DL-GH42-QM-R), make sure the printer is turned on. Position the printer within a wireless coverage area, free from obstacles and avoid locations with noise or interference. Check that the printer address is correctly set on the host. Ensure the channel setting for the access point or host is correct, avoiding channels that interfere with adjacent access points. Finally, select the correct issue mode.
General| Print Method | Direct thermal |
|---|---|
| Print Resolution | 203 dpi |
| Print Speed | Up to 4 ips (101.6 mm/sec) |
| Max Print Width | 104.1 mm (4.1 in) |
| Interfaces | USB, Serial (RS-232C) |
| Memory | 16 MB RAM, 4 MB Flash |
| Supported Barcode Types | Code 39, Code 128, UPC-A, UPC-E, EAN-8, EAN-13 |
| Supported Media Types | Receipt |
LCD shows printer status, radio intensity, battery level, and alpha numerals or symbols.
Indicates radio intensity in 4 levels for specific models (B-EP4DL-GH42-QM-R).
Indicates access point connection status for specific models (B-EP4DL-GH42-QM-R).
Displayed while the printer is in the power saving mode.
Indicates the data transmission status.
Displayed when an error has occurred in the printer.
Displayed when the printer is charged with an optional device.
Indicates the battery level in 5 levels.
Lights or blinks in green, red, or orange to indicate the printer status.
Lights up in orange while the battery pack is charged and goes out when completed.
Turns the printer on or off; requires holding for a few seconds to turn on.
Feeds media or reprints a previously printed data item.
Temporarily stops media issuing or restarts printing; used to recover from errors.
Instructions for correctly reinserting the peel-off roller into the printer.
Procedure for securing the belt clip to the printer and a belt.
Procedure for fastening an optional shoulder strap to the printer.
Guidelines for establishing and maintaining IrDA communication between devices.
Steps for connecting and transmitting data via USB.
Instructions for cleaning the print head element and removing residual glues.
Procedure for cleaning the peel-off roller using a soft cloth and alcohol.
Instructions for cleaning the platen and linerless label kit platen.
Cleaning the media guide roller and peel-off shaft with a soft cloth.
Cleaning the media sensor window and media path with a dry cloth.
Cleaning the top cover, operation panel, and IrDA window with a soft cloth.
Solution for insufficient flash memory for data storage.
Solution for low remaining battery capacity.
Solutions for excessive head, ambient, or battery temperature errors.
Solutions for abnormal battery voltage or charging errors.
Solutions for command errors or general hardware/software failures.
Troubleshooting steps when the printer does not turn on by the POWER button.
Troubleshooting steps for a short operating time with a fully charged battery.
Troubleshooting steps for communication failures via IrDA.
Troubleshooting steps for communication failures via USB.
Troubleshooting steps for serial communication failures (B-EP4DL-GH20-QM-R).
Troubleshooting steps for Bluetooth communication failures (B-EP4DL-GH32-QM-R).
Troubleshooting steps for wireless LAN communication issues (B-EP4DL-GH42-QM-R).
Troubleshooting steps for light printouts.
Troubleshooting steps when data is received but no print occurs.
