10.QUESTIONS FOR ERROR CODES
76 Questions for Error Codes
Store to USB
2D68 File Sharing service is not available Ask your administrator whether the SMB is enabled.
2D69 NetWare service is not available Ask your administrator whether the NetWare is enabled.
2DA6 Failure to delete file Delete the files in the shared folder from Explorer. Turn the
power OFF and then back ON and reattempt the job in
error. If the error still persists, contact your service
representative.
2DA7 Failure to acquire resource Turn the power OFF and then back ON and reattempt the
job in error. If the error still persists, contact your service
representative.
2DC0 Job canceled The job has been canceled by a user.
2DC1 Power failure Check whether the power cable is connected properly and
is inserted securely. Then resend the job.
Error code Description Corrective action
2E10, 2E12,
2E13
Wrong job status Turn the power OFF and then back ON and reattempt the
job in error. If the error still persists, contact your service
representative.
2E11 Not enough memory Wait for a while and reattempt the operation. If the error
still persists, turn the power OFF and then back ON. Then
reattempt the job in operation.
2E14 Invalid parameter specified If a template is being used, create it again. If the error still
persists, turn the power OFF and then back ON. Then
reattempt the operation.
2E15 Document size exceeded limit or
maximum size
Divide the file into several ones or reattempt the job in a
single-page format.
2E30 Failure to create directory Check that the access privilege to the storage directory is
writable and also that the disk in the directory has enough
space. Then reattempt the job in error.
If more than one job is performed simultaneously, the
error may occur because the storage device temporarily
runs out of space. I Wait for a while and reattempt the
operation. If the error still persists, turn the power OFF and
then back ON. Then reattempt the job in operation.
2E31, 2E33 Failure to create file Check that the access privilege to the storage directory is
writable and also that the disk in the directory has enough
space. Then reattempt the job in error.
If more than one job is performed simultaneously, the
error may occur because the storage device temporarily
runs out of space. I Wait for a while and reattempt the
operation. If the error still persists, turn the power OFF and
then back ON. Then reattempt the job in operation.
2E32 Failure to delete file Turn the power OFF and then back ON and reattempt the
job in error. If the error still persists, contact your service
representative.
Error code Description Corrective action
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