Toshiba E-STUDIO5506AC Software Troubleshooting Guide

2.TROUBLESHOOTING FOR COPYING
Copying Problems 21
TROUBLESHOOTING FOR COPYING
Copied image has black
streaks in the horizontal
direction.
The scanning area or guides are
stained.
Clean them.
To learn how to clean the scanning area or
guides, refer to the Hardware Troubleshooting
Guide.
Fine dust can cause
conspicuous scan noise on
images while scanning originals
with the ADF at copying.
Set ADF Noise Reduction to reduce scan noise
which can be caused while scanning originals.
For details, refer to the Copying Guide and the
MFP Management Guide.
Copied image has white
streaks or color streaks in
the horizontal direction.
The main charger, LED print
head or slit glass is stained.
Clean the main charger, LED print head or slit
glass.
To learn how to clean them, refer to the
Hardware Troubleshooting Guide.
When copying from the
bypass tray, the area around
a solid color image is
slightly stained in images
located on the back side of a
2-sided copy.
A misalignment occurred in the
output of the back side because
of dry sheet as a result of low
humidity.
For thick paper, copy the back side by selecting
“(BACK)” for paper type.
For plain paper, make 2-sided copy using the
automatic duplexing unit.
For details on the paper types when copying from
the bypass tray, refer to the Copying Guide.
A color original is copied in
black and white even if
[Auto Color] is selected for
the color mode.
Some color originals may be
copied in black and white:
 Originals with very little
colored part
 Overall blackish originals
 Originals in light color
Set the color mode to [Full Color].
You can change the criterion for determining
whether an original is black and white or color.
For further information, refer to the MFP
Management Guide.
A black-and-white original is
copied in color even if [Auto
Color] is selected for the
color mode.
Some black and white originals
may be copied in color:
 Yellowed originals
 Originals with background
color
Set the color mode to [Black].
You can change the criterion for determining
whether an original is black and white or color.
For further information, refer to the MFP
Management Guide.
Problem Description Cause Corrective Action

Toshiba E-STUDIO5506AC Specifications

General

Brand	Toshiba
Model	E-STUDIO5506AC
Category	All in One Printer
Language	English