7.TROUBLESHOOTING FOR FAXING
Faxing Problems 55
TROUBLESHOOTING FOR FAXING
Transmission/reception trouble
Below is a list of trouble you might encounter during the transmission/reception.
Transmission troubles
Trouble Check Point
Transmit is not displayed even if
the [START] button is pressed.
Did you replace the handset before you pressed the [START] button? When
you are making a call on the handset to send a fax, do not replace the
handset until you press the [START] button.
Is the modular cord disconnected?
Is the power plug unplugged from the power outlet?
Can you receive telephone calls?
Is there any problem at the remote fax? Check this with the party trying to
receive the original.
Originals are fed diagonally.
Are the side guides of the ADF adjusted to the width of the original that you
are sending?
Does the original that you are sending match the conditions of the original
that is available for sending?
2 originals are fed together.
Have you placed more than the maximum number of originals that can be
placed at one time?
Does the original that you are sending match the conditions of the original
that is available for sending?
Have you pushed the originals into the ADF too hard?
The original is not being printed on
the paper of the remote fax even
though it has been sent.
Are the direction of the placed originals correct?
When placing the original on the original glass, specify the original size.
Black lines are shown in the image
that was sent.
Is the scanning area of the ADF clean?
Clean it with a soft cloth.
Originals are not sent even if
operations are carried out
normally.
Is the remote fax compatible with your system?
This system supports G3 communications but not G2 or G4 communications.
Originals cannot be sent overseas. Specify Quality TX and resend.
For more details, refer to the GD-1370 Fax Guide.
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