76 When You Think Something Is Wrong With the Equipment
0.When You Think Something Is Wrong With the Equipment
If you think there is something wrong with the equipment, check the following items.
To see the functions of the equipment such as copy or print, refer to their operator’s manuals (Copying Guide and
Printing Guide respectively).
Checking the operations or procedures may help you solve the problems. When something is unclear in the
operation of the equipment or you think something is wrong with it, the operator’s manual for the function you are
using will be helpful.
General operations
Problem Description Cause Corrective Action
The equipment does not
work at all.
The main power switch is OFF. Turn the main power switch ON.
The power cord is not securely
inserted into the outlet.
Insert the power cord into the outlet until it
comes to a stop.
No icons or signs are
displayed on the touch
panel.
(The MAIN POWER lamp, the
ON/OFF lamp and the
[ENERGY SAVER] button
light.)
The equipment is in the Sleep
mode.
Press the [ENERGY SAVER] button to recover from
the Sleep mode.
Refer to the Quick Start Guide.
No icons or signs are
displayed on the touch
panel.
(Only the MAIN POWER lamp
lights.)
The power of the equipment is
not turned ON.
Press and hold the [POWER] button until the ON/
OFF lamp lights.
The equipment is in the Super
Sleep mode.
Press and hold the [ENERGY SAVER] button until
the ON/OFF lamp lights to recover from the
Super Sleep mode.
Refer to the Quick Start Guide.
The touch panel is dim. The contrast of the touch panel
is adjusted lower.
Adjust the contrast lighter.
Refer to the MFP Management Guide.
The button does not
respond to my operation.
(“Saving energy Press
START button” appears on
the touch panel.)
The equipment is in the energy
saving mode.
Press the [ENERGY SAVER] button to recover from
the energy saving mode.
Refer to the Quick Start Guide.
The button does not
respond to my operation.
(The MAIN POWER lamp, the
ON/OFF lamp and the
[ENERGY SAVER] button
light.)
The equipment is in the Sleep
mode.
Press the [ENERGY SAVER] button to recover from
the Sleep mode.
Refer to the Quick Start Guide.
The button does not
respond to my operation.
(Only the MAIN POWER lamp
lights.)
The power of the equipment is
not turned ON.
Press and hold the [POWER] button until the ON/
OFF lamp lights.
The equipment is in the Super
Sleep mode.
Press and hold the [ENERGY SAVER] button until
the ON/OFF lamp lights to recover from the
Super Sleep mode.
Refer to the Quick Start Guide.
The button does not
respond to my operation. (A
job cannot be started even if
the [START] button is
pressed. The buttons on the
touch panel have been
grayed out (inoperable).)
Invalid combination functions
are set.
Depending on the models, some functions
cannot be used in combination with other ones.
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