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ERROR CODE AND TROUBLESHOOTING
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[F106_1] ADI-HDD error: HDD type detection error
[F106_2] ADI-HDD error: ADI encryption key download operation error
Classification Error item
Other service call ADI-HDD error: HDD type detection fails.
Check item Measures
Setting
If the error is not recovered after rebooting the equipment or no abnormality
is found on any check items for the HDD, reinstall the master data (HD
Data).
HDD • Connector check
• Harness check
• Start the equipment in the 5C mode: [5] + [C] + [POWER]
Check the file system and recover it if necessary.
If the recovery fails, replace the HDD.
If the equipment does not start in the 5C mode, also replace the HDD.
• Check that either the ADI-HDD or SATA-HDD (normal type) is mounted.
1. Start the equipment in the 4C mode: [4] + [C] + [POWER]
2. Check the type of the HDD shown on the top left of the control panel
display “Current HDD type”.
Normal status: ADI-HDD or SATA-HDD
Abnormal status: Unknown HDD
If “Unknown HDD” is displayed, reinstall the system software.
Classification Error item
Other service call ADI-HDD error: Downloading of or consistency check for ADI-HDD
encryption key fails.
Check item Measures
Setting
Checking of ADI-HDD encryption key status
1. Start the equipment in the 3C mode: [3] + [C] + [POWER]
2. The authentication menu is displayed. Press [OK]. (Not required in the
default setting)
3. Select “5. Key Backup Restore” and then press the [START] button.
4. Check the status of the ADI-HDD encryption key on the Key Backup
Restore Mode menu.
5. After the operation is completed, shut down the equipment by pressing
the [POWER] button.
• In case both the SRAM ADIKey and FROM ADIKey status are OK
Reinstall the system ROM data (OS Data).
• In case either the SRAM ADIKey or FROM ADIKey status is other than
OK
Restore the ADI-HDD encryption key.
• In case both the SRAM ADIKey and FROM ADIKey status are other
than OK
Reinstall the master data (HD Data).
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