e-STUDIO556/656/756/856/557/657/757/857 © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 20
2. RFC related error
(When GM-1250/4180 or GM-2270 is installed)
3. Electronic Filing related error
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
2500 Syntax error, command
unrecognized
HOST NAME error (RFC: 500)
Destination mail address error
(RFC: 500)
Terminal mail address error
(RFC: 500)
P. 8-166
2501 Syntax error in parameters or
arguments
HOST NAME error (RFC: 501)
Destination mail address error
(RFC: 501)
Terminal mail address error
(RFC: 501)
P. 8-166
2503 Bad sequence of commands Destination mail address error
(RFC: 503)
P. 8-166
2504 Command parameter not
implemented
HOST NAME error (RFC: 504) P. 8-166
2550 Mailbox unavailable Destination mail address error
(RFC: 550)
P. 8-166
2551 User not local Destination mail address error
(RFC: 551)
P. 8-166
2552 Insufficient system storage Terminal/Destination mail address error
(RFC: 552)
P. 8-166
2553 Mailbox name not allowed Destination mail address error
(RFC: 553)
P. 8-166
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
2B10 There was no applicable job. No applicable job error in job control
module
P. 8-167
2B11 Job status failed. JOB status abnormality P. 8-167
2B20 Failed to access file. File library function error P. 8-167
2B21 Message size exceeded limit or
maximum size
Exceeding file capacity P. 8-167
2B30 Insufficient disk space. Insufficient disk space in /BOX partition P. 8-167
2B31 Failed to access Electronic Filing. Status of specified Electronic Filing or
folder is undefined or being created/
deleted
P. 8-167
2B32 Failed to print Electronic Filing
document.
Electronic Filing printing failure:
Specified document can not be printed
because of client's access (being edited,
etc.).
P. 8-167
2B50 Failed to process image. Image library error P. 8-167
2B51 Failed to process print image. List library error P. 8-167
2B60 The folder was renamed. A folder
of the same name already
existed.
A folder with the same name exists in the
box.
-
2B70 The document was renamed. A
document of the same name
already existed.
A document with the same name exists
in the box or folder.
-
2B71 Document(s) expire(s) in a few
days
Documents expiring in a few days exist -
2B80 Hard Disk space for Electronic
Filing nearly full.
Hard disk space in /BOX partition is
nearly full (90%).
-
2B90 Insufficient Memory. Insufficient memory capacity P. 8-167
2BA0 Invalid Box password specified. Invalid Box password P. 8-167
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