Toshiba STRATA CIX - Default Chapter; Table of Contents

Contents
Hardware Installation
Strata CIX PC Attendant Console Installation 06/09 i
Contents
Chapter 1 – Hardware Installation
VoIP or Digital Station Talk Path........................................................................................................ 1-1
Strata CIX Requirements............................................................................................................. 1-1
PC Attendant Console Hardware Requirements................................................................................ 1-2
PC to Strata CIX Hardware Connection............................................................................................. 1-2
Digital Speech Path..................................................................................................................... 1-2
VoIP Speech Path ....................................................................................................................... 1-4
Chapter 2 – Software Installation
Turnkey System........................................................................................................................... 2-1
Software on Customer PC........................................................................................................... 2-1
Upgrade an R5 PC Console........................................................................................................ 2-1
Install PC Digital Attendant Console Software................................................................................... 2-2
Attendant Console 6 Software Installation................................................................................... 2-2
Secondary Installation ................................................................................................................. 2-6
Simple Network Management Protocol Installation ..................................................................... 2-7
Strata CIX Database Programming.................................................................................................. 2-10
Obtain and Apply Console License ........................................................................................... 2-10
Program CIX for the Console .................................................................................................... 2-10
Make Station Assignments on CIX............................................................................................ 2-12
DKT Button Assignments .......................................................................................................... 2-13
IP Station Assignment ............................................................................................................... 2-13
Make Attendant Group Assignments on CIX ................................................................................... 2-15
Set Up LAN ...................................................................................................................................... 2-16
Create Dial 0 Destination ................................................................................................................. 2-18
Direct CO Lines to Ring CIX Attendant Console.............................................................................. 2-18
Run the CIX Attendant Console....................................................................................................... 2-18
Chapter 3 – Database Maintenance
Software Upgrade Procedure............................................................................................................. 3-1
Directory Database Maintenance....................................................................................................... 3-2
R5 and earlier Back Up Database............................................................................................... 3-2
Attendant Console V6 Database Backup .................................................................................... 3-2
Restore Database........................................................................................................................ 3-4