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Toshiba Strata CTX User Manual

Toshiba Strata CTX
139 pages
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Digital Solutions Division
October 2004
DKT/IPT Telephone
User Guide
Digital Business Telephone Systems

Table of Contents

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Toshiba Strata CTX Specifications

General IconGeneral
Maximum ExtensionsUp to 672
Maximum TrunksUp to 192
Maximum CO LinesUp to 192
ACDYes
Voice Mail IntegrationYes
Number of PortsVaries by configuration
NetworkingYes
VoIP SupportYes
FeaturesCall Forwarding, Conference Calling
Power Requirements100-240V AC, 50/60Hz
DimensionsVaries by system size
WeightVaries by configuration

Summary

Introduction to the User Guide

How to Use This Guide

Explains how to navigate and interpret the content of this user guide.

Conventions Used in the Guide

Details the formatting and symbols used throughout the document.

Chapter 1: The Grand Tour

IPT2000-series Telephones

Introduces the IPT2000-series models, their features, and capabilities.

DKT3000-series Telephones

Details the DKT3000-series telephone models connectable to the Strata CTX system.

DKT2000-series Telephones

Describes the DKT2000-series speakerphone models and their specifications.

Fixed Buttons Overview

Explains the function of fixed buttons on telephone dial pads for standard operations.

Flexible Buttons Explained

Describes programmable buttons for various functions like Line, Feature Access, and One Touch.

LCD Display and Controls

Details LCD display information and the function of LCD control buttons/soft keys.

Chapter 2: The Basics

Important - Read First

Advises users to check system features with the CTX System Administrator.

Making a Call

Details three methods to originate calls: Hot Dialing, Spkr Button, and Handset.

Answering a Call

Explains how to answer calls using Handset, Speaker, or Handsfree Answerback.

Message Waiting Functions

Explains how to use LEDs and LCD to see/retrieve messages and manage waiting indicators.

Call Transfer Procedures

Explains how to transfer calls, including blind transfer, camp-on, and transfer to Voice Mail.

Conference Call Management

Details how to set up and manage conference calls with multiple parties.

Hold Functions Explained

Covers Hold, Exclusive Hold, Automatic Hold, and Consultation Hold features.

Volume Control and LCD Contrast

Guides on adjusting handset/speaker volume and LCD contrast settings.

Chapter 3: Advanced Operation

Using Your Telephone's LCD

Explains how to use the LCD screen for navigation and information display.

Soft Key Functionality

Explains the function of soft keys and lists soft key prompts with definitions.

Account Code Procedures

Explains the use of Account Codes for billing, tracking, and line restriction.

Automatic Busy Redial & Callback

Covers activation, cancellation, and usage of automatic redial and callback features.

Call Forwarding Options

Explains System Call Forward and Station Call Forwarding settings and procedures.

Call Pickup and Park Features

Covers Call Pickup, Group Pickup, parking calls, and retrieving parked calls.

Emergency Call and Page Procedures

Details how to make emergency calls and emergency pages.

Speed Dial Functionality

Explains Speed Dial for dialing numbers with shorter codes and accessing directories.

Voice Mail System Features

Covers Call Monitor, Direct Transfer, Soft Keys, and Call Recording.

Feature Access Codes

Lists feature access codes for using various telephone functions.

DKT3014 LCD Features

Directory and Speed Dial Listings

Explains how to use the DKT3014's directory display and name search functions.

Storing Personal Speed Dial Names

Details the process for storing names for Personal Speed Dial numbers.

ADM/DSS Console Operations

ADM Overview and Buttons

Describes Digital Add-on Modules (DADM), their models, and associated buttons/LEDs.

DSS Console and Buttons

Explains the DSS console's function, button layout, and LED status indicators.

Console Operation Procedures

Covers calling stations, transferring calls, and using speed dial via consoles.

Centrex Application Features

Centrex Features Overview

Details Flexible Directory Numbering, Centrex Feature Buttons, and Ringing Repeat.

Delayed Ringing Functionality

Explains how line(s) can have programmed ring delays for alternate answering.

Button Labels Reference

Feature Button Definitions

Provides definitions for programmable buttons and their assigned functions.

User Programming Guide

Programming Feature Buttons

Explains how users can customize telephone features via programming mode.

Flexible Button Codes and Programming

Details how to program features onto flexible buttons for one-touch access.

Feature Codes and Access

Lists feature access codes for using various telephone functions.

DKT3000 Settings and Features

FB Buttons Configuration

Shows the location of Feature Buttons (FB) on different DKT3000 models.

Telephone Programming Mode

Guides on entering, exiting, and using telephone programming mode.

DKT2000 Mode Settings

Explains how to turn DKT2000 mode on/off for compatibility.

Headset Transmitter Level Adjustment

Details how to set headset transmit volume levels for DKT3000 series.

IP Telephone Settings

Initializing the IP Telephone

Steps to reset an IP telephone to default settings.

IPT-to-IP Network Connection

Instructions for configuring IP telephone network settings.

IP Telephone Function Settings

How to configure button beeps, noise cancellation, and headset volume.

Administrator Functions

Administrator Mode Access

Steps to enter and exit Administrator Mode, including password entry.

Name Programming Procedures

How to program Phone, Door, System SD, Station SD, CO Line, and DNIS names.

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