User’s Manual 9-3
Troubleshooting
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
System start-up
When the computer does not start properly, check the following items:
■ Self Test
■ Power Sources
■ Power-on Password
Software The problems may be caused by
your software or disk. If you cannot
load a software package, the media
may be damaged or the program
might be corrupted. Try loading
another copy of the software.
If an error message appears while
you are using a software package,
check the software documentation.
These documents usually include a
problem solving section or a
summary of error messages.
Next, check any error messages in
the OS documentation.
Hardware If you cannot find a software
problem, check your hardware. First
run through the items in the
preliminary checklist above. If you
still cannot correct the problem, try to
identify the source. The next section
provides checklists for individual
components and peripherals.
■ System start-up
■ Self test
■ Power
■ Password
■ Keyboard
■ LCD panel
■ Hard disk drive
■ DVD-ROM drive
■ CD-RW/DVD-ROM drive
■ DVD Multi drive
■ DVD±R/±RW drive
(DVD Dual drive)
■ floppy disk drive
■ SD card
■ PC card
■ Infrared port
■ Dual Pointing device
■ USB
■ Memory expansion
■ Sound system
■ Monitor
■ i.LINK (IEEE1394)
■ Modem
■ LAN
■ Wireless LAN
■ Bluetooth
■ Real time clock (RTC)
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