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What to do if Trane Symbio 700 exceeded limit of equipment pairings?
The Trane app has a limit of 10 saved pairings per device. For Android devices, the oldest pairing will be automatically deleted. If this fails, you can manually delete pairings. iOS users must manually delete pairings through the settings.
Why is my Trane Symbio 700 Controller device outside of Bluetooth range limits?
Bluetooth connectivity has physical range limitations. If you move too far away from the Trane Controller, you may lose connectivity. To restore the connection, re-access connectivity from the Units List page.
What to do if multiple users are trying to connect to the Trane Controller via Bluetooth?
Only one user can connect to the Trane Symbio 700 controller via Bluetooth at a time. If the blue light on the controller is solid, it means another user is already connected.
How to meet smart device requirements for Trane Controller?
To use the Trane Controller with a smart device, you need: • Apple iPhone (iOS V10, iPhone 6 or later) • Android (V5.0 Lollipop or later; a device with Bluetooth V4.2 or later)
What happens when there is a Unit Communication Fault in my Trane Symbio 700?
When a Unit Communication Fault occurs in the Trane Controller, the following may happen: * If the On-Board I/O Communication Status is 'Not Communicating', all unit functions will be shut down, and I/O will go to their communication loss state. * If the Customer Options Module Communication Status is 'Not Communicating', all unit functions that depend on data from other modules will be discontinued. This includes Ventilation Override and Alarm Indicator functions. * If the Indoor Options Module Communication Status is 'Not Communicating', all unit functions that depend on data from other modules will be discontinued. This includes all Electric Heat operation and Discharge Air Temperature dependent control (SZVAV).
What happens if there is a Coil Temperature Sensor Fault in my Trane Controller?
If the Outdoor Air Temperature is less than 52° F and a Coil Temperature Sensor Fault occurs, Demand Defrost will be disabled, and timed defrost will be used. The fault will also be announced in the Active Alarm list.
Defines advisory types (Warning, Caution, Notice) and general safety precautions.
Emphasizes safety for field wiring, grounding, and required personal protective equipment.
Covers company EHS policies, local regulations, copyright, and trademarks.
Lists applications for Odyssey systems and highlights the Symbio 700's features.
Describes the Standard and Advanced Configuration model options.
Compares functionality for Event Log, Alarms, Export Trends, and Communication Protocols.
Details the 2x16 LCD display and the physical keypad for navigation.
Explains the function of each button for menu navigation and interaction.
Illustrates the three-level menu structure for accessing controller functions.
Provides specific descriptions for menu items across all categories.
Explains the function and status indicated by each LED on the controller.
Details app features for configuration, setup, status, alarms, and service.
Lists protocols (BACnet, LonTalk) compatible with the mobile application.
Illustrates and details factory connections P1 through P4 for the Symbio 700 module.
Provides function, pin number, and signal for factory connections P5 through P19.
Details connections P20-SW3 and includes a diagram of field connections.
Provides function, pin number, and signal for field connections J16 through J23.
Illustrates and details factory connections for indoor option modules.
Explains thermostat interface and lists signal mapping for various operations.
Describes 10k ohm thermistor inputs for zone temperature and averaging.
Covers BACnet MS/TP, IP, and Zigbee support for building automation systems.
Explains LonTalk support via Tracer USB LonTalk Module for automation systems.
Defines advisory types (Warning, Caution, Notice) and general safety precautions.
Emphasizes safety for field wiring, grounding, and required personal protective equipment.
Covers company EHS policies, local regulations, copyright, and trademarks.
Lists applications for Odyssey systems and highlights the Symbio 700's features.
Describes the Standard and Advanced Configuration model options.
Compares functionality for Event Log, Alarms, Export Trends, and Communication Protocols.
Details the 2x16 LCD display and the physical keypad for navigation.
Explains the function of each button for menu navigation and interaction.
Illustrates the three-level menu structure for accessing controller functions.
Provides specific descriptions for menu items across all categories.
Explains the function and status indicated by each LED on the controller.
Details app features for configuration, setup, status, alarms, and service.
Lists protocols (BACnet, LonTalk) compatible with the mobile application.
Illustrates and details factory connections P1 through P4 for the Symbio 700 module.
Provides function, pin number, and signal for factory connections P5 through P19.
Details connections P20-SW3 and includes a diagram of field connections.
Provides function, pin number, and signal for field connections J16 through J23.
Illustrates and details factory connections for indoor option modules.
Explains thermostat interface and lists signal mapping for various operations.
Describes 10k ohm thermistor inputs for zone temperature and averaging.
Covers BACnet MS/TP, IP, and Zigbee support for building automation systems.
Explains LonTalk support via Tracer USB LonTalk Module for automation systems.
The Trane Symbio 700 Controller is a factory-installed, pre-programmed digital control system designed for heating, ventilating, and air-conditioning (HVAC) equipment. It provides comprehensive control and protection for HVAC systems, specifically tailored for use with Trane's Odyssey cooling and heat pump systems. The Symbio 700 system comprises a main controller and can be expanded with up to four optional modules, depending on the specific functional requirements of the equipment. These option modules enhance the system's capabilities, allowing for more complex operations and configurations.
The controller is designed with an emphasis on flexibility and connectivity. It features an open architecture, making its software readily available for both configuration and troubleshooting. This design choice simplifies the process of managing and maintaining the HVAC system. The software is also field-upgradable, ensuring that the controller can be updated with the latest features and improvements without requiring a complete hardware replacement. This upgradability helps to future-proof the system and extend its operational lifespan.
A key aspect of the Symbio 700 is its integration with mobile service technology. This empowers users, particularly service technicians, to interact with the controller using a mobile device. This mobile-centric approach allows for advanced configuration, setup, status updates, alarm management, and various service capabilities directly from a smartphone or tablet via a Bluetooth connection. The controller supports Bluetooth Low Energy (BLE) version 4.2 and higher, enabling a secure and efficient wireless connection. To prevent conflicts, only one mobile device connection is allowed at a time. In cases of accidental or purposeful disconnections, a timer is implemented to prevent the controller from being locked by a user who did not properly disconnect, ensuring system accessibility.
The Symbio 700 offers a full suite of communication options for Building Automation System (BAS) integration. This includes support for BACnet® (ANSI/ASHRAE Standard 135-2016) via MS/TP, IP, or ZigBee® (Air-Fi® Wireless), as well as LonTalk™™. These protocols enable seamless communication with most existing building automation systems, allowing the Symbio 700 to be integrated into larger, more complex building management infrastructures. For advanced custom sequences and side control functionalities, the controller also supports optional TGP2 and XM features, which typically require Trane Tracer TU software. The "Connected" feature provides optional remote access and monitoring capabilities, which can significantly aid in troubleshooting by allowing technicians to diagnose issues without needing to be physically present at the site.
The user interface of the Symbio 700 controller is designed for ease of use, featuring a 2x16 backlit LCD display located in the middle of the unit. This onboard user interface includes a Bluetooth pair button, facilitating the connection with the mobile service tool. The interface allows users to navigate through menus and submenus using up/down and left/right buttons. An "Enter" button is used to drill down into menu components and confirm data changes. When editing data, the least significant digit flashes with a cursor, and users can scroll left and right to select editable digits. Data changes are not propagated until the "Enter" button is tapped. A "Home" button allows users to exit all submenus and return to the main Home screen, while a "Cancel" button returns to the previous menu level. The Bluetooth button initiates the device pairing sequence.
The controller's functionality is categorized into two model options: Standard Configuration and Advanced Configuration. The Standard Configuration provides basic troubleshooting capabilities through the onboard user interface and access to the Symbio Service and Installation mobile app. It displays the last five events in the event log (accessible via the mobile service tool), shows the most current active alarms with the highest priority (also accessible via the mobile service tool), and does not allow for trend exports or onboard UI access to these features. Communication protocols are not supported in the standard configuration.
The Advanced Configuration, on the other hand, introduces additional troubleshooting tools and enhanced BAS interface capabilities. With this option, the event log is unrestricted and accessible via the mobile service tool, though still unavailable on the onboard UI. Active alarms are unrestricted and viewable on the onboard UI. Trend exports are unrestricted and accessible via the mobile service tool, but not on the onboard UI. Crucially, the Advanced Configuration supports BACnet MS/TP, BACnet Air-Fi, BACnet IP, and LonTalk communication protocols, as well as TGP2, providing extensive integration possibilities. Upgrading from Standard to Advanced Functionality requires purchasing a new Symbio 700 controller with the Advanced Functionality and installing it on the equipment.
Maintenance features are supported through various menu options. The "Status" menu allows users to view the unit's operation, active setpoint values, and the status of system components such as indoor and refrigeration systems. The "Settings" menu enables users to change parameters like arbitration method requests, emergency override BAS, unit stop commands, and information related to supply fan, filter runtime hours, compressor, and refrigeration circuits. The "Service" menu provides access to diagnostics, allowing users to reset active diagnostics. It also includes a "Test Mode" for setting the unit into a service test, a "Statistic Reset" option to clear component statistic data, and "Options Modules" to display configuration, communication status, and firmware versions of installed modules. The "Modbus" option shows the communication status of Modbus devices.
The "Alarms" menu provides a list of active alarms, with the newest alarm listed first, displaying the point name and assigned severity. The "Utilities" menu offers information about the controller, including software versions of Symbio modules, a read-only list of the current unit configuration, and an option to edit configuration settings. Users can also change display units and scroll speed, and view/edit the current date, time, and time zone. A "Service Pin" request is also available.
The controller's LEDs provide visual indications of its operational status. For instance, binary output LEDs (1-2, 4-6, 15-22) are solid ON when the output is active and OFF when inactive. LED 3 indicates Bluetooth status: OFF means the radio is unavailable, ON means an active connection is in process, and BLINKING means the controller is waiting for a connection. LEDs 7 and 8 indicate link connection and activity. LED 10, the Status LED, is SOLID GREEN for normal operation, OFF when not powered or in alarm, and BLINKING RED for abnormal states. Modbus and IMC link LEDs (11-14) blink green for data transmission and yellow for data reception. BACnet MS/TP link LEDs (23-24) also blink yellow for received data and green for transmitted data.
The Symbio 700 also supports conventional thermostats and zone sensors. For thermostats, the J21 terminal accepts signals for 24VAC power, cooling stages (Y1, Y2), supply fan (G), heating stages (W1, W2), and emergency heat (X2). For heat pump-only systems, it includes an "O" signal for the switchover valve. The controller processes these signals, ensuring compressor protection and reliability functions like HPC, LPC, and minimum On/Off timers. It also handles simultaneous heating and cooling calls by ignoring them and ensures the fan runs with any heating or cooling call. A delay is implemented when switching between heating and cooling modes. For zone sensors, a 10k ohm resistance type 2 thermistor can be wired to terminals J19-1 and J19-2 for space temperature input. For larger zones, multiple 10K ohm thermistors can be wired in parallel to provide an average input, ensuring a more accurate representation of the zone temperature.
General| Category | Controller |
|---|---|
| Model | Symbio 700 |
| Manufacturer | Trane |
| Input Voltage | 24 VAC/VDC |
| Enclosure Rating | IP20 |
| Communication Protocols | BACnet, Modbus, LonTalk |
| Connectivity | Ethernet |
| User Interface | Touchscreen display |
| Operating Temperature | -20°C to 55°C (-4°F to 131°F) |
| Humidity Range | 10% to 90% non-condensing |
| Memory | Flash |
| Display | Color touchscreen |
| Weight | 2.2 lbs |
| Inputs/Outputs | Digital and analog inputs/outputs |
