40 Maintenance
© Travis Industries 4090812 100-01232_001
Troubleshooting Table
Problem: Possible Cause: Don't Call for Service
Until You:
Main Burners Will Not
Start
The receiver is turned to "OFF"
The remote control is not working correctly
No Propane in Tank
Turn the receiver switch to "ON"
See the remote control instructions
Check Tank Level
Receiver Beeps
The power backup batteries are dead Replace the batteries (see page 38)
Thermostat Does Not
Work
The receiver is turned to "OFF"
The thermostat is set too low
Turn the receiver switch to "ON"
Check thermostat
Heater Will Not
Distribute Heat
The heater is not getting electricity
The heater is not up to temperature
Check the breaker switch
Let the heater burn for at least 15 minutes
Flames Are Too Blue
The heater has just been started
Improper air shutter adjustment
This is normal - see "Starting the Heater
for the First Time"
Adjust Air Shutter - contact your dealer
Flames Are Too Short
(Under 6")
The flame height may be turned too low
Turn the flame height to "HI" -
See "Adjusting the Flame Height"
Thin Layer of Soot
Covers the Glass
The logs or coals are placed incorrectly
Improper air shutter adjustment
See "Log Set Installation"
Adjust Air Shutter - contact your dealer