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Trojan PACE 350 - Frequently Asked Questions (FAQ); Console Not Working Troubleshooting; Error Code Solutions; Display Issues

Trojan PACE 350
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7815-15
9. FREQUENTLY ASKED QUESTIONS
Q1. My computer consol is not working
1. Check your batteries are still in working condition (Manual & Electronic bicycles)
2. Check that your power cord is in your power outlet and is on.
3. Check that you have a power supply to your home.
4. Ensure that the consol computer cables have been connected properly in the neckpiece when assembling the unit.
Q2. My consol is showing an ‘E2’ error
1. The I.D. code is not correct or the memory is damaged then the monitor will show E2 immediately at power on.
Please contact 0861 876 526.
Q3. My consol is showing an ‘E3’ error
1. If the computer detects that the motor has not left the zero point after 4 seconds in start mode, an ‘E3’ error will
be displayed.
Reset the machine by unplugging for a few minutes, then restart the motor.
If this does not solve the problem please contact 0861 876 526.
Q4. My consol is showing an ‘E1’ error message
1. If the console does not receive a signal from the motor for more than 4 seconds, the LCD will show E1 error.
Restart the motor by unplugging for a few minutes, then restarting the motor.
If this does not solve the problem, please contact 0861 876 526.
Q5. My LCD is dim
1. Check if unit is in direct sunlight, move if neccessary.
If display does not improve, please contact 0861 876 526
Q6. My display is showing an ‘ERR’ error
1. Press the pulse recovery key ensuring your hands are holding onto the grips, or that the chest transmitter is
attached properly.

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