Returning the Gauge for Service
All shipments within the United States to the factory must be
accompanied by the following information. This information is
used by Troxler shipping and service personnel to expedite
the repair work.
♦ Gauge model and serial number.
♦ Part number/serial number (if applicable).
♦ Is the gauge still under warranty?
♦ Problem or difficulty you are having with the instrument.
♦ Shipment method to Troxler and for return shipment.
♦ Shipping and billing address (not P.O. Box) – street
address and zip code.
♦ Telephone number and contact (for questions from
Troxler).
♦ Will estimate be required before performing any work on
the gauge?
♦ Payment method: credit card, account number, or
purchase order number. All U.S. government agencies
(city, county, state and federal) must send purchase order
numbers.
NOTE
To prevent order duplication, if an order has been placed
by telephone, please write “Confirming Order” on any
follow-up written requests.
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