True PERFORMANCE 1000 User Manual

38
Fault Code Category Description Cause Corrective Action
Fault SP01: Belt
Under Speed
Speed Tread motor rpm is below
target rpm
A. High belt/deck friction
B. High belt tension
C. Low line voltage
D. Dirty or misaligned
speed sensor
A. Lubricate tread belt --
Contact TRUE product
support
B. Check drive belt and
walking belt tension
C. Contact TRUE product
support
D. Contact TRUE product
support
Fault SP02: Belt Over
Speed
Speed Tread motor rpm is higher
than target rpm
A. High belt/deck friction
B. Line voltage
C. Dirty or misaligned
speed sensor
A. Lubricate tread belt --
Contact TRUE product
support
B. Check AC line voltage
C. Contact TRUE product
support
Fault SP03: Belt Over
Accel
Speed Tread belt speed increasing
too quickly
A. User is holding belt back
B. High belt/deck friction
C. Dirty or misaligned
speed sensor
A. Do not try to stop belt
B. Lubricate tread belt
C. Contact TRUE product
support
Fault SP04: No Speed
Signal
Speed Speed sensor is not
providing speed data
A. Dirty or misaligned
speed sensor
B. High belt/deck friction
C. Low line voltage
A. Contact TRUE product
support
B. Lubricate tread belt --
Contact TRUE product
support
C. Check AC line voltage
Fault IN01: Incline
Stall
Incline Incline not moving when
commanded
A. Console displays Fault
Calibration not saved.
Incline disabled.
B. Incline potentiometer
value out of range
A. Power cycle machine --
Check cable connections
-- Run incline calibration
B. Contact TRUE product
support
Fault IN02: Incline Out
of Range
Incline Incline value is out of the
calibrated range - does not
occur during calibration
A. Console displays Fault
Calibration not saved.
Incline disabled.
B. Incline potentiometer
value out of range
A. Power cycle machine --
Check cable connections
-- Run incline calibration
B. Contact TRUE product
support
Fault IN03: Incline
Run Fault
Incline Incline moving when not
commanded
A. Console displays Fault
Calibration not saved.
Incline disabled.
B. Incline Potentiometer
value out of range
A. Power cycle machine --
Check cable connections
-- Run incline calibration
B. Contact TRUE product
support
Fault IN04: Incline
Max/Min
Incline Incline value is out of
expected operating range
-may indicate that it is
disconnected.
A. Console displays Fault
Calibration not saved.
Incline disabled.
B. Incline potentiometer
value out of range
A. Power cycle machine --
Check cable connections
-- Run incline calibration
B. Contact TRUE product
support

True PERFORMANCE 1000 Specifications

General

Brand	True
Model	PERFORMANCE 1000
Category	Treadmill
Language	English