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True Z5.0 - Page 35

True Z5.0
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CHAPTER 7: ADDITONAL INFORMATION
Truefitness.com / 800.426.6570 / 636.272.7100 31
TROUBLESHOOTING GUIDE (CONTINUED):
Malfunction
Possible Cause
Corrective Action
Heart rate is
displaying
erratically or not
displaying
(continued)
Environmental interference from
high voltage power lines
Move the unit to another position within the room or move
the cause of the interference until heart rate reading are stable.
If the probable source of interference is plugged into the same
outlet move the suspect source to another outlet.
Environmental interference from
computers
Environmental interference from
motor driven appliances
Environmental interference from
cell or cordless phone
Environmental interference from
Wi-Fi router
Error Code
Definition
Possible Cause
Corrective Action
S1 LUBE
A reminder to lubricate
the treadmill
Based on miles, the console
has determined the unit
might require lubrication
Lubricate the unit. See Chapter 5
Power Cycle the unit six times at the base
to clear the message.
S2 CLEAN
A reminder to clean the
treadmill
Based on miles, the console
has determined the unit
might require cleaning
Clean and inspect the unit. See Chapter 5
Power Cycle the unit six times at the base
to clear the message.
E1
Incline motor not set to
correct position
A/D value exceeded high
low limit
Contact True Fitness Customer Service
Department.
E2 CAL
The treadmill is unable
to accurately verify
commanded speed
Belt and deck friction
Contact True Fitness Customer Service
Department.
Lack of lubrication
Lubricate the unit. See Chapter 5
E2 OVERSPEED
Speed is higher than
commanded
Belt and deck friction
Contact True Fitness Customer Service
Department.
Intermittent loss of
speed feedback
Misaligned speed sensor
Insufficient power supply
E3 EEPROM
Treadmill has lost
programming
information
Power failure or surge
Contact True Fitness Customer Service
Department.
Static electricity discharge
E4 KEYSTUCK
A button is engaged
and will not release
Damaged keypad
Contact True Fitness Customer Service
Department
E5 No RPM signal
RPM sensor may be
defective
Contact True Fitness Customer Service
Department

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