How It Works
1. If your vehicle is stolen, contact local law enforcement
as soon as possible. They will work with you to file a
stolen vehicle report.
2. Next, inform Uconnect Care that your vehicle has been
stolen. Uconnect Care can be reached by
calling:1-855-792-4241The Uconnect Care Agent will
ask for the stolen vehicle report number (as issued by
your local law enforcement).
If you have downloaded the Uconnect Access App,
you can push the “Operator” button on your device
and select “Uconnect Care” to make the call.
3. Uconnect Care will authenticate that you are the
owner of the vehicle and contact the law enforcement
with whom you filed the stolen vehicle report.
4. Uconnect Care will work with your local law enforce-
ment to track and attempt to recover the vehicle. You
will be contacted by law enforcement if your vehicle is
recovered. While the investigation is ongoing, you
should also contact your insurance company to inform
it of the situation.
Requirements
• Vehicle must be properly equipped with the Uconnect
Access System.
• Vehicle must have an operable 1X (voice/data) or 3G
(data) network connection.
• Vehicle must be registered with Uconnect Access and
have an active subscription that includes the appli-
cable feature or App.
46 ALL ABOUT UCONNECT ACCESS
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