Uconnect Care:
1. If you need to unlock the doors of your vehicle,
contact Uconnect Care by calling 855-792-4241.
NOTE: The Uconnect Care Agents are trained to help you
with unlocking of your door (for example, in an acciden-
tal lock-out). All other Remote Services should be per-
formed via the Mopar Owner Connect website
(
moparownerconnect.com
) or through the Uconnect Ac-
cess App on your compatible device.
2. For security purposes, the Uconnect Care Agent will
verify your identity by asking for your 4-digit
Uconnect Security PIN.
3. After providing your Uconnect Security PIN, you can
ask them to lock or unlock your vehicle. The agent will
send a command to your vehicle to get the task done.
FAQs
1. How long does it take to remote start my vehicle?
Depending on various conditions, it can take three
minutes or more for the request to get through to your
vehicle, although Uconnect is always striving to im-
prove performance.
2. Which is faster, my Key Fob or the Uconnect Access
App? Your Key Fob will remote start your vehicle
quicker, however its range is limited. For example,
when you are leaving the stadium after the game, you
can remote start your vehicle to have the inside
comfortable before you even get there.
66 ALL ABOUT UCONNECT ACCESS
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