FAQs
1. How much does the Uconnect® Access App cost?
Uconnect® does not charge for the App, however to
utilize the Remote Services (e.g., Remote Door Lock/
Unlock) a subscription or trial is required to the
Advantage Package.
2. Will my vehicle be safe if I lose my smartphone?
People sometimes lose their phone, which is why
security measures have been engineered into the
Uconnect® Access App. Asking for your username/
email, password and Uconnect® Security PIN help to
ensure that nobody can get into your vehicle if they
happen to find your smartphone.
3. Why can’t all phones use the Uconnect® Access
App? The Uconnect® Access App has been designed
to work on most smartphones with the Apple and
Android operating systems. Visit
UconnectPhone.com
to confirm that your smart-
phone is compatible with Uconnect®.
4. How do I know how much data is being used when
I’m using Via Mobile? Uconnect® Access Via Mobile
uses your smartphone’s existing data plan to stream
content. Data usage varies by phone/device, content
(e.g. videos), high quality audio and several other
factors. Please refer to your device carrier for specific
details.
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ALL ABOUT Uconnect® ACCESS 31
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