FAQs
1. How long does it take to remote start my vehicle?
Depending on various conditions, it can take three
minutes or more for the request to get through to your
vehicle, although Uconnect is always striving to im-
prove performance.
2. Which is faster, my Key Fob or the Uconnect Access
App? Your Key Fob will remote start your vehicle
quicker, however its range is limited. For example,
when you are leaving the stadium after the game, you
can remote start your vehicle to have the inside
comfortable before you even get there.
3. Will my vehicle be safe if I lose my wireless device?
People sometimes lose their wireless devices, which is
why security measures have been engineered into the
Uconnect Access App. Asking for your username,
password and Uconnect Security PIN help to ensure
that nobody can start your vehicle if they happen to
find your device.
4. Can someone drive off with my vehicle using the
App? No. Driving your vehicle still requires the keys
to be in the vehicle. The Remote Start feature simply
starts the engine to warm-up or cool down the interior
before you arrive, you cannot drive away without the
keys.
5. Can I stop a vehicle that is being driven by canceling
the engine start command? No. If a vehicle is driving
down the road the cancel Remote Start button will not
stop it. It simply cancels or ends a Remote Start of the
engine.
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ALL ABOUT UCONNECT ACCESS 63
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