Ulvac DIS-252 - Warranty and After-Sales Service; Warranty; After-Sales and Service

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9. Warranty and After-sales service
9.1 Warranty
Thewarrantyperiodofthescrolldryvacuumpumpshallbeoneyearfromthedateof
deliverytoaplacedesignatedbythecustomeror8,000-houroperationwhichevercomes
faster.ULVACKIKOwarrantsthatanypartoftheproductexcludingtheconsumablesthat
provestobedefectivewithinthewarrantyperiodeventhoughthescrolldryvacuumpump
isproperlyoperatedaccordingtothisinstructionmanualwillberepairedorreplaced,
freeofcharge.
However,thiswarrantyshallnotcoveranyofthefollowingmalfunctions.
①ProblemcausedbynotfollowingtoForsafeoperationintheoperationmanual.
②Malfunctionordamagecausedbyoperationorrepairingotherthanthedescriptions
intheoperationmanual.
③Malfunctionordamagecausedbyanyotherproductthanthescrolldryvacuumpump.
④Malfunctionordamagecausedbydisassembling,remodelingorrepairingthescrolldry
vacuumpumpbyanunauthorizedperson.
⑤Malfunctionordamagecausedbydisasters.
⑥Replacementofconsumables.
Thiswarrantyshallbelimitedtothescrolldryvacuumpump.Therefore,anydamageto
theotherproductscausedbyamalfunctionofthisvacuumpumpshallnotbecoveredby
thewarranty. ThiswarrantyisvalidonlyinJapan.
9.2 After-sales and service
Periodical inspection is recommended to use the scroll dry vacuum pump safely and
efficiently.Afterthewarrantyperiod(oneyearor8,000-houroperation),anyinspection
orthescrolldryvacuumpumprequiresacharge.Inaddition,malfunctionsspecifiedin
the above preconditions require a charge for repair or trouble shooting even if the
warrantyperiodisnotexpired.Whenrequestingrepair,makeacopyof theoperating
conditions
checksheet
onthenextpageandcompleteit.Thenattachthecompletesheet
tothevacuumpumpandsendittotheservicerepresentative.However,pleasenotethat
ULVACKIKOcannotrepairorinspectthevacuumpumpifanygasprohibitedinthismanual
oranygasthatgivesanadverseeffecttotheservicepersonwassuckedinthevacuum
pump.Thescrolldryvacuumpumpisaccuratelyandstrictlymanufactured.Contactthe
sales or service representative if the vacuum pump does not operate normally. Never
attempttorepairitbyyourself.
Foranytroubleofthesysteminwhichthescrolldryvacuumpumpisinstalled,contact
themanufacturerofthesystemforrepair.