If you don't press any keys for 15 seconds, the system hangs up and #
return to standby.
IMPORTANT INFORMATION
Solving Problems
If you have any trouble with your phone, check this section first. If you
need help, visit the customer support page of our website listed on the
front cover.
General problems Possible solutions
No handsets can make or
receive calls.
Check the telephone cord connection. x
Disconnect the base AC adapter for a few x
minutes; then reconnect it.
A handset can’t make or
receive calls.
Move the handset closer to the base. x
A handset can make calls,
but it won’t ring.
Make sure the ringer is turned on. x
Make sure Silent Mode is turned off (see p. 13). x
A handset is not working.
Charge the battery for 15-20 hours. x
Check the battery connection. x
The phone keeps ringing
when I answer on an
extension.
You may have to change the line mode. x
Contact Customer Service for instructions.
Audio issues Possible solutions
Callers sound
weak or soft.
Move the handset closer to the base. x
Keep the handset’s battery fully charged. x
Increase the earpiece volume. x
There’s a lot
of noise or
static on the
line
Check for interference from appliances (microwave x
ovens, TVs, etc.) or wireless devices (baby monitors, WiFi
equipment, etc.). Move the handset or base away from the
interference source.
x If you use a telecoil hearing aid, turn on T-coil mode (see
p. 8).
If you have any service that uses the phone line, add a DSL x
or telephone line filter (see p. 21).
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