Making calls 17
Accepting/rejecting a waiting call during a call
During an external call, the call waiting tone signals that another party is trying to call you. The number or
name of the caller is displayed if the phone number is sent.
Calls with three parties
Consultation calls
During an external phone call, hold another external call. The first call is placed on hold.
¤ Ext. Call . . . Use to enter the number of the second party . . . The active call is put on hold and
the second party is called.
If the second party does not answer: End
Ending a consultation call
¤ Options End active call OK . . . The connection to the first caller is reactivated.
or
¤ Press the End call key . . . The first party is called again.
Call swapping
Switching between two calls (call swapping). The other call is placed on hold.
¤ During an external call, dial the number of a second party (consultation call) or accept a waiting caller
. . . The display shows the numbers/names of both parties.
¤ The control key enables you to switch between the parties.
Ending a currently active call
¤ Options End active call OK . . . The connection to the other caller is reactivated.
or
¤ Press the End call key . . . The first party is called again.
Conference call
You can speak to two people simultaneously.
¤ During an external call, dial the number of a second party (consultation call) or accept a waiting caller
. . . Then:
Start the conference call:
¤ Conf. . . . All the callers can hear each other and hold a call with each other.
Switching back to call swapping:
¤ End Conf. . . . You are reconnected to the party with whom the conference call was initiated.
End call with both participants:
¤ Press the End call key
Each party can end their participation in the conference call by pressing the End call key or hanging
up.
Transferring a call to another party
Transfer a call to another party (connect).
¤ Use the Display key Ext. Call to start an external consultation call . . . Use to enter the number of
the second party . . . The active call is put on hold . . . The second party is called Press the End call
key (during the call or before the second party has answered) . . . The call is forwarded to the
second party.
Reject the call: ¤ Options Reject waiting call OK
Accept the call: ¤ Accept Speak to the new caller. The first call is placed on hold.
End the call, resume the call on hold:
¤ Press the End call key .
The options for transferring calls must be set up correctly for the phone system.
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