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Unify OpenScape Desk Phone CP400T User Manual

Unify OpenScape Desk Phone CP400T
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OpenScape Desk Phone CP400T
OpenScape Key Module 400
OpenScape Business
User & Administator Guide
A31003-C1010-U101-01-7619

Table of Contents

Other manuals for Unify OpenScape Desk Phone CP400T

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Unify OpenScape Desk Phone CP400T Specifications

General IconGeneral
Resolution480 x 272 pixels
TouchscreenYes
Ethernet Ports2
Fixed Function KeysYes
USB Ports1
BluetoothNo
Wi-FiNo
Weight1.2 kg
DisplayColor display
ConnectivityEthernet
Power over EthernetYes
Programmable keys8
NavigationYes
PowerPoE or external power supply
ProtocolsSIP
MountingDesk mount
Supported CodecsG.711, G.729, G.722
Operating Temperature0°C to 40°C

Summary

Important Notes and Precautions

General Information and Product Details

Service and Support Information

Information on obtaining technical assistance and identifying the phone type.

Getting Started with Your OpenScape Phone

Phone Unpacking and Installation

Covers shipment contents and initial setup steps for the phone.

Connecting Phone Peripherals

Guides on connecting cables and optional devices to the phone.

Understanding Your Phone's Interface

User Interface Overview

Identifies and explains the main components of the phone's interface.

Phone Hardware and Ports

Underside Ports Description

Illustrates and describes all physical connection ports on the phone.

Key Module Functionality and Power

OpenScape Key Module 400 Details

Details the OpenScape Key Module 400 and its capabilities.

Phone Controls and Operations

Softkey Functions and Usage

Explains the role and operation of the phone's softkeys.

Navigator Control for Menu Interaction

Navigator Control Usage

Explains how to navigate menus and lists using the navigator control.

Programmable Keys and LED Indicators

Programmable Key Configuration Guide

Guides on programming and using the phone's programmable keys.

Function and DSS Key LED Meanings

Interprets the LED status lights on function and DSS keys.

Dial Pad and Input Methods

Dial Pad for Numbers and Text Entry

Details using the dial pad for dialing and text entry.

Operating Your Phone: Menu Navigation

Basic Menu Navigation

Covers activating applications and navigating menus.

Phone Display Modes and Options

Idle Mode Display Information

Describes the information shown when the phone is idle.

Understanding Phone Icons and Main Menu

Accessing the Main Menu

Details how to access the primary phone menu.

Program/Service Menu Operations

Call Forwarding Setup Procedure

Accessing the Call Forwarding Menu

Guides on how to access the call forwarding menu.

Message Management Features

Call Preparation and En-bloc Dialing

Basic Call Functions

Answering Incoming Calls

Explains how calls are signaled and answered on the phone.

Speakerphone and Headset Call Handling

Answering Calls via Speakerphone

Instructions for answering calls using the speakerphone.

Dialing Features and Missed Call Handling

Multi-Party Call and Call Transfer

Consulting a Second Party

How to add a second person to an ongoing call.

Transferring Calls to Other Parties

How to transfer an ongoing call to another person.

Call Forwarding Features and Management

Variable Call Forwarding Setup

How to set up call forwarding to various destinations.

Call Forwarding on No Reply (CFNR)

Using CFNR for Unanswered Calls

How to forward calls if they are not answered.

Advanced Call Handling Features

Speakerphone and Microphone Control

Microphone Mute and Handsfree Answerback

How to mute the microphone and manage handsfree answerback.

Entrance Phone and Door Control Functions

Dialing Procedures and Number Correction

En-bloc Dialing and Number Correction

How to enter and correct numbers before dialing.

Internal Directory and Caller List Dialing

Internal Directory Dialing

How to search and dial numbers from the internal directory.

LDAP Directory Search and Dialing

Using the LDAP Directory for Contacts

How to search and dial contacts via the LDAP directory.

Speed Dialing Functions and Configuration

Using System Speed Dial Numbers

How to use system speed-dial numbers for calls.

Dialing with Speed Dial Keys

How to dial numbers using configured speed-dial keys.

Configuring Speed Dial Keys

Steps to program speed-dial keys.

Colleague Communication Features

Discreet Calling, Hotline, and Trunk Reservation

Automatic Connection Setup (Hotline)

How the phone automatically connects to a preset number.

Station Number Assignment and Dialing Aid

Call Waiting Features and Management

Handling Second Calls (Call Waiting)

How to handle a second incoming call during an active call.

Call Parking and Retrieval Procedures

Parking a Call for Later Retrieval

How to park calls to be picked up later from another phone.

Holding and Retrieving External Calls

Conference Call Management

Conducting Conference Calls

How to set up and manage conference calls.

Call Recording and Group Call Transfer

Recording and Stopping Active Calls

How to record active calls and stop recording.

Trunk Flash and Destination Reachability

Programmable Function Key Configuration

Programming Function Keys

Guides on programming and using the phone's programmable keys.

Function Overview and LED Indicator Meanings

Procedure Key Programming

Programming Procedure Keys

How to save multi-step procedures onto a key.

Repdial Key Configuration

Call Charge Display and Assignment

Displaying Call Charges for Other Telephones

Dialing with Call Charge Assignment

Assigning Calls to Projects with Account Codes

How to assign external calls to specific projects using account codes.

Privacy and Security Settings

Do Not Disturb (DND) Function

How to enable or disable the DND feature.

Caller ID Suppression and Silent Monitoring

Caller ID Suppression

How to prevent your number from appearing on external displays.

Room Monitoring and Call Tracing

Phone Locking and Unlocking Procedures

Locking the Phone for Security

Steps to lock the telephone for unauthorized use prevention.

Unlocking the Phone

Steps to unlock the telephone.

Remote Phone Security and PIN Management

Timed Reminders and Message Sending

Call Waiting Display and Remote Call Usage

Phone Number Relocation and Exchange

Moving Phone Number to a New Phone

How to move your phone number and settings to a new phone.

Fax, Answering Machine, and System Reset

System-Wide Function Reset Procedure

How to perform a general reset of phone functions.

Activating Functions on Other Telephones

Activating/Deactivating Functions Remotely

How to activate/deactivate functions on other phones.

Remote System Function Access via DISA

Using System Functions Remotely (DISA)

How to access system functions remotely via DISA.

ISDN Functions via Code Dialing

Controlling Connected Systems and Data Services

Controlling Remote Computers and Data Services

How to control remote systems via phone.

Relay and Sensor Control Features

Controlling Relays (e.g., Door Openers)

How to control external relays like door openers.

Trunk Key Operations and Call Handling

Trunk Key Functions and LED Indicators

Explains the function and programming of trunk keys and their LEDs.

Multi-line Call Switching and Conference Release

Call Holding and Retrieval via Trunk Keys

How to hold and retrieve calls using trunk keys.

Direct Station Selection (DSS) Key Usage

DSS Key Functions and LED Meanings

Explains DSS key functions and LED status indicators.

Team Call Acceptance and Trunk Forwarding

Direct Call Transfer to Executive Phone

Transferring Calls Directly to Executive Phone

How to route calls directly to an executive's phone.

Team Functions Overview and Group Call

Group Call Activation and Deactivation

How to activate or deactivate group call signaling.

Ringing Group Configuration and Management

Ringing Group Setup and Management

How to set up audible signaling for calls at multiple phones.

Uniform Call Distribution (UCD) Management

UCD Shift Logging On and Off

How to log in/out of UCD for shifts.

UCD Work Time, Night Service, and Waiting Calls

Networked Environment Special Functions

Follow Me Call Forwarding Setup

Setting Up Follow Me Call Forwarding

How to set up call forwarding to multiple destinations.

Remote Night Answer Service Configuration

Using Remote Night Answer Service

How to define other phones as night answer points.

Controlling Relays in Networked Systems

Controlling Relays in Other OpenScape Systems

How to control relays in other OpenScape Business systems.

Opening Doors in Networked Systems

Activating Door Openers in Other Systems

How to activate door openers in other OpenScape Business systems.

Individual Phone Display Settings

Phone Testing and Key Assignment Verification

Testing Phone Functions and LEDs

Steps to test various phone functions and LEDs.

Troubleshooting Common Issues

Responding to Screen Error Messages

How to interpret and react to error messages.

Contacting Service Personnel for Problem Resolution

Extending Phone Performance with Software Updates

Phone Troubleshooting and Care Instructions

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