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Unify OpenScape CP205

Unify OpenScape CP205
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OpenScape Desk Phone CP200/CP205
OpenScape 4000
User Guide HFA
A31003-C1000-U112-2-7619

Table of Contents

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Unify OpenScape CP205 Specifications

General IconGeneral
Resolution320 x 240 pixels
ConnectivityEthernet
MountingDesk or wall mountable
SpeakerphoneYes
USB PortNo
HD VoiceYes
BluetoothNo
Wi-FiNo
Power over Ethernet (PoE)IEEE 802.3af
ProtocolsSIP
Ethernet Ports2 (10/100 Mbps)
Supported CodecsG.711, G.722, G.729

Summary

Important Information

Trademarks and Certifications

Product compliance, CE marking, WEEE Directive, and certifications.

Software Updates and Maintenance

Guidelines for phone software updates and essential care and cleaning instructions.

Location and Environmental Guidelines

Advice on optimal phone placement and environmental protection considerations.

General Information

Manual Overview and Icons

Introduction to the user guide's structure and explanation of common icons used.

Understanding Phone Displays and Settings

How to interpret phone displays and perform basic setting selections and confirmations.

Phone Usage Guidelines

Defines the phone's purpose, type, and how to optimize speakerphone and display legibility.

Desk Phone User Interface

Telephone User Interface Overview

Familiarizes users with the physical controls and display of the OpenScape Desk Phone.

Display Features and Idle Mode

Explains the phone's display, idle mode, and how to access the idle menu.

Programmable Keys, Dialpad, and Navigation

Details function keys, LED indicators, dialpad usage, and navigation controls.

Mailbox, Messages, and Call Lists

Guides on accessing messages, voicemail, callback requests, and call history logs.

Settings and Functions Access

Instructions on accessing the phone's service menu for advanced features and settings.

Telephone Settings and Configuration

Display and Audio Adjustments

How to configure display contrast, call volume, and ringer volume for optimal user experience.

Call Settings and Speed Dialing

Managing second calls, system speed-dial numbers, and programming individual speed dials.

Function Key Programming

Step-by-step instructions for programming various functions onto the phone's keys.

Advanced Dialing and Key Functions

Exploring enhanced features for dialing keys, including pauses, codes, and pickup key configuration.

Making Calls

Receiving and Answering Calls

Procedures for answering incoming calls via handset, speakerphone, or headset.

Call Transfers and Speakerphone Usage

How to perform directed call transfers, use speakerphone, and manage call privacy.

Dialing Methods and Number Entry

Covers off-hook, on-hook, and headset dialing, including en-bloc number entry.

Redialing Numbers and Call Lists

Methods for redialing the last dialed or saved numbers and accessing call logs.

Phonebook Search and Calling Subscribers

How to search for contacts in corporate and personal phonebooks and initiate calls.

Speed Dialing and Call Charge Assignment

Utilizing speed dialing for quick access and assigning call charges to projects.

Call Forwarding Configuration

Detailed guide on programming and activating various call forwarding types (automatic, delayed, busy, no reply).

Callback Features and Handling

Using callback when stations are busy or unanswered, including saving and accepting requests.

Call Parking and Consultation Calls

Procedures for parking calls manually or automatically and initiating consultation calls.

Conference Call Management

Comprehensive guide on setting up, adding parties, and managing conference calls.

Multi-Line and Team Features

Line Key Management and Utilization

Explains line keys, primary/secondary lines, private/shared lines, and LED indicators.

Handling Multiple Incoming Calls

How to answer calls in sequence or preferentially using line keys.

Ringing Control and Line Forwarding

Activating/deactivating ringing for calls and forwarding calls on specific lines.

Ring Transfer and Line Dialing

Activating ring transfer for incoming calls and dialing using line keys.

Call Waiting and DSS Key Usage

Managing call waiting using a direct station selection (DSS) key for busy lines.

Call Holding and Retrieval on Lines

How to hold calls on trunk or line keys and retrieve them, including exclusive hold.

Specific Held Calls and Line Redial

Answering specific held calls and saving numbers for redial on a particular line.

Line Mailbox and Message Management

Using the line mailbox to pick up, respond to, and delete messages.

Identifying Lines and Multi-Line Calling

How to identify the active line and make calls on multiple lines alternately.

Conference on Line and Privacy Control

Entering calls on a line for conference, allowing/blocking parties, and managing privacy.

Blocking Callers and Third-Party Monitoring

Blocking unwanted parties from joining calls and setting up third-party monitoring.

ExecutiveSecretary Team Features

Calling Between Executive and Secretary

Procedures for initiating calls from executive to secretary phones, including camp-on.

Answering Executive Calls at Secretary Desk

How secretaries handle executive calls, including during active calls and transfers.

Direct Executive Call Transfer

Transferring calls directly to an executive's phone when the secretary is unavailable.

Second Executive Telephone Usage

Managing calls and activating second call features on a secondary executive phone.

Signal and Messenger Calls

Using signal and messenger calls for efficient team communication.

Secretary Representative Functionality

Configuring an alternative answer function for secretary-managed calls.

Other Settings and Functions

Appointment Reminders

How to set up and save appointment reminders on the phone for timely alerts.

Telephone Mobility and Logon Procedures

Logging onto different telephones using PINs and managing call forwarding for mobility.

Logging Off and Home Phone Reconnection

Procedures for logging off from other phones and reactivating the primary home telephone.

Moving Connection to Guest Telephone

Transferring telephone connection, features, and number to another designated "guest" phone.

Entrance Telephone System & Intercom

OpenScape 4000 Entrance System

Overview of using the system for intercom, announcements, and speaker calls.

System-Wide and Group Speaker Calls

Placing one-way speaker calls to internal parties and within groups.

Two-Way Intercom and Broadcasts

Utilizing two-way intercom for group communication and broadcasting announcements.

Special Parallel Call (ONS) Functions

ONS Group Explanation

Explains One Number Service (ONS) groups for reaching users on multiple phones simultaneously.

Hunt Group Management

Procedures for joining and leaving hunt groups to manage team call distribution.

Privacy and Security Features

Do Not Disturb and Caller ID

Managing incoming calls with "Do Not Disturb" and suppressing outgoing caller ID.

Speaker Call Protection and Phone Locking

Protecting against unwanted speaker calls and securing the phone against unauthorized use.

Voice Encryption and Call Tracing

Checking voice encryption status and identifying anonymous callers via call tracing.

Troubleshooting and Testing

Phone Functionality Testing

Performing tests to verify the proper functioning of phone keys, display, audio, and other features.

Error Messages and Troubleshooting

Guidance on responding to error messages and resolving common operational problems.

Key Labeling Tool Information

Information on using an online tool for labeling phone keys with assigned functions or numbers.

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